Senior ServiceNow ITSM & ITAM Implementation Lead

Ethereum Technologies; Los Angeles (CA); On-site; USD 120,000 - 180,000; Part time

Job summary

Ethereum Technologies seeks a seasoned ServiceNow ITSM Implementation Specialist to lead end-to-end ITSM deployments, including IT Asset Management, in Los Angeles. The role targets a 1–2 year engagement with an immediate start date, focusing on design, configuration, and process integration across ITSM and ITAM.

The ideal candidate has a strong track record delivering full-lifecycle ITSM projects, deep knowledge of ITSM workflows, SPM, and ITAM modules, and can operate in a fast-paced

Qualifications

• 8+ years of hands-on ServiceNow ITSM experience.
• Proven track record delivering at least one full-lifecycle ServiceNow ITSM implementation.
• Working knowledge of ServiceNow SPM and ITAM modules.

Responsibilities

• Map as-is and design optimized to-be workflows across the full ServiceNow ITSM lifecycle.
• Advise on configuration options and best practices for deployment of ServiceNow ITSM.
• Connect operational ITSM processes directly with ServiceNow frameworks.
• Leverage ServiceNow ITAM experience to integrate hardware/software lifecycles into core ITSM workflows.

Skills

ServiceNow ITSM

ITAM

Workflow design

ITSM implementation

Job description

Ethereum Technologies seeks a seasoned ServiceNow ITSM Implementation Specialist to lead end-to-end ITSM deployments, including IT Asset Management, in Los Angeles. The role targets a 1–2 year engagement with an immediate start date, focusing on design, configuration, and process integration across ITSM and ITAM.

The ideal candidate has a strong track record delivering full-lifecycle ITSM projects, deep knowledge of ITSM workflows, SPM, and ITAM modules, and can operate in a fast-paced