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Ethereum Technologies seeks a seasoned ServiceNow ITSM Implementation Specialist to lead end-to-end ITSM deployments, including IT Asset Management, in Los Angeles. The role targets a 1–2 year engagement with an immediate start date, focusing on design, configuration, and process integration across ITSM and ITAM.
The ideal candidate has a strong track record delivering full-lifecycle ITSM projects, deep knowledge of ITSM workflows, SPM, and ITAM modules, and can operate in a fast-paced
US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other
Work Authorization: US Citizen, Green Card, OPT-EAD, CPT, H-1B, H4-EAD, Other
Position Summary : Seeking a ServiceNow specialist to lead the end-to-end implementation of our ITSM platform, including IT Asset Management. LA Metro ITS is seeking a consultant for a 1 –2-year engagement as a ServiceNow ITSM Implementation Specialist, with an immediate target start date.
Key Responsibilities :
Map "as-is " and design optimized "to-be " workflows across the full ServiceNow ITSM lifecycle.
Advise on configuration options and best-practices for deployment of ServiceNow ITSM.
Connect operational ITSM processes directly with ServiceNow frameworks.
Leverage ServiceNow ITAM experience to integrate hardware/software lifecycles into core ITSM workflows.
Qualifications :
8+ years of hands-on ServiceNow ITSM experience.
Proven track record delivering at least one full-lifecycle ServiceNow ITSM implementation.
Working knowledge of ServiceNow SPM and ITAM modules.
We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.