Senior ServiceNow ITSM Developer - Incident, Change & Catalog

ITMC Systems, Inc; Oakland (CA); Hybrid; USD 100,000 - 130,000; Full time

Job summary

ITMC Systems, Inc is looking for a ServiceNow ITSM Senior Developer to join our team. This contract position will primarily involve managing and improving ServiceNow ITSM applications, ensuring they align with organizational strategies. The ideal candidate should possess a thorough understanding of ServiceNow, along with experience in ITSM processes and Agile methodologies.

Ideal applicants will be certified ServiceNow Administrators and will demonstrate strong analytical skills and a collaborative work ethic. You will participate in all phases of ServiceNow implementations, from customizing applications to conducting user trainings.

Qualifications

• Must be ServiceNow Certified Systems Administrator.
• Experience as a ServiceNow ITSM Developer.
• Strong knowledge of ServiceNow platform architecture.

Responsibilities

• Implement Incident, Problem, Change Management in ServiceNow.
• Configure ServiceNow ITSM applications as per design plans.
• Develop integrations with external systems using APIs.

Skills

ServiceNow ITSM Development Experience

Agile/Scrum Methodology

SQL Query Creation

Knowledge of ITIL/industry standards

Effective Communication Skills

Analytical and Problem-Solving Skills

Education

ServiceNow Certified Systems Administrator

Tools

ServiceNow

Oracle

MySQL

Job description

ITMC Systems, Inc is looking for a ServiceNow ITSM Senior Developer to join our team. This contract position will primarily involve managing and improving ServiceNow ITSM applications, ensuring they align with organizational strategies. The ideal candidate should possess a thorough understanding of ServiceNow, along with experience in ITSM processes and Agile methodologies.

Ideal applicants will be certified ServiceNow Administrators and will demonstrate strong analytical skills and a collaborative work ethic. You will participate in all phases of ServiceNow implementations, from customizing applications to conducting user trainings.