ServiceNow ITSM Developer

Avance Consulting; Plano (TX); Híbrido; USD 100.000 - 130.000; Jornada completa

Descripción de la vacante

Avance Consulting in Plano, TX is seeking a ServiceNow Developer to implement and optimize ITSM processes, develop platform integrations, and deliver automation solutions in a hybrid work environment.

The role requires hands-on ServiceNow development, scripting, knowledge of AWS, and experience working in Agile teams.

Formación

• Experience with mature ServiceNow implementations with extensive customizations.
• Knowledge of core platform capabilities, customization, and workflow development.
• Hands-on ServiceNow development, scripting, integrations, and troubleshooting.
• Ability to identify and recommend Out-of-the-Box functionality versus customizations.
• Experience working within an Agile delivery environment.

Responsabilidades

• Develop and customize ServiceNow applications and workflows.
• Support and enhance ServiceNow implementations with integrations and automation.
• Troubleshoot and analyze platform issues in an Agile environment.
• Assess platform features and recommend OOTB vs custom solutions.

Conocimientos

ServiceNow ITSM

ServiceNow Platform

ServiceNow Development

Platform Assessment

Troubleshooting

Agile delivery

Herramientas

AWS

Python scripting

Descripción del empleo

Job Type: Permanent(Hybrid)

Job Description

• ServiceNow ITSM: Incident Management, Problem Management, Change Management, Service Catalog Development, and Knowledge Management.
• ServiceNow Platform: Strong understanding of core platform capabilities, customization, configuration, and workflow development.
• ServiceNow Development: Hands-on experience in ServiceNow development, integrations, scripting, troubleshooting, and customization.
• Platform Assessment: Ability to identify and recommend Out-of-the-Box (OOTB) functionality versus customizations.
• Troubleshooting & Analysis: Strong investigative, analytical, and problem-solving skills.
• Experience working within an Agile delivery environment.

Preferred Skill and Experience:

• Experience supporting and enhancing mature ServiceNow implementations with extensive customizations.
• Knowledge of AWS (Amazon Web Services).
• Experience with Python scripting and automation.
• Exposure to ServiceNow integration technologies and third-party system integrations.
• Understanding of ServiceNow platform best practices, optimization, and governance.