ServiceNow ITSM Developer: Build Integrations & Automations

Mergen IT LLC; Houston (TX); On-site; Full time

Job summary

A technology solution provider is seeking an experienced ServiceNow ITSM Developer skilled in ITSM modules including Incident, Problem, Change, Knowledge Management, and Service Catalog. The candidate will customize and configure the ServiceNow platform while following Agile and SDLC practices. Key skills include ServiceNow development, integration, and a CSA certification. This position involves close collaboration with project teams and stakeholders to deliver efficient solutions.

Qualifications

• Strong expertise in ITSM modules including Incident, Problem, Change, Knowledge Management, and Service Catalog.
• Experience in customizing and configuring ServiceNow platform.
• Ability to develop integrations and workflows.

Responsibilities

• Configure and customize ServiceNow ITSM modules.
• Develop Service Catalog items and custom applications.
• Collaborate with stakeholders and project teams.

Skills

ServiceNow ITSM development and implementation experience

Experience with workflows, SLAs, business rules

Experience with ServiceNow integrations and APIs

Knowledge of SQL and LDAP queries

Understanding of Agile/Scrum and SDLC

ServiceNow Certified System Administrator (CSA)

Job description

A technology solution provider is seeking an experienced ServiceNow ITSM Developer skilled in ITSM modules including Incident, Problem, Change, Knowledge Management, and Service Catalog. The candidate will customize and configure the ServiceNow platform while following Agile and SDLC practices. Key skills include ServiceNow development, integration, and a CSA certification. This position involves close collaboration with project teams and stakeholders to deliver efficient solutions.