Senior ServiceNow ITOM Architect: CMDB & AI-Driven Ops
Take-Two Interactive
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Descripción de la vacante
Take-Two Interactive is seeking a seasoned ServiceNow IT Operations Implementation Specialist to design and build a CMDB foundation, governance, and data integrity in a fast-paced creative environment. You will lead CMDB/CSDM, configure Discovery and Service Mapping, and develop integrations via API connectors, while collaborating with diverse teams to deliver AI-enhanced IT operations.
The role offers growth, learning opportunities, and the chance to influence enterprise-scale infrastructure
Formación
- Experience implementing CMDB and ITOM/ServiceNow modules.
- Deep knowledge of CI lifecycle and asset management.
- Ability to translate technical challenges into scalable solutions.
Responsabilidades
- Lead CMDB and CSDM implementation including CI classes and service mapping.
- Manage ServiceNow Discovery, MID servers, patterns, and schedules.
- Build integrations via IntegrationHub, Service Graph Connectors, and APIs.
- Identify opportunities for GenAI and Agentic Workflows in IT Ops.
- Oversee CMDB health, data normalization, and reconciliation processes.
- Bridge technical infra with business stakeholders.
Conocimientos
Herramientas
Descripción del empleo
Take-Two Interactive is seeking a seasoned ServiceNow IT Operations Implementation Specialist to design and build a CMDB foundation, governance, and data integrity in a fast-paced creative environment. You will lead CMDB/CSDM, configure Discovery and Service Mapping, and develop integrations via API connectors, while collaborating with diverse teams to deliver AI-enhanced IT operations.
The role offers growth, learning opportunities, and the chance to influence enterprise-scale infrastructure
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