Senior ServiceNow ITOM Engineer: CMDB & Discovery Lead

Intercontinental Exchange Holdings, Inc.; Atlanta (GA); On-site; USD 100,000 - 130,000; Full time

Job summary

Intercontinental Exchange Holdings, Inc. is seeking a Senior ServiceNow ITOM Engineer to design and implement the ServiceNow IT Operations Management platform. You will manage ITOM processes, support Discovery, Service Mapping, and ensure CMDB health.

The ideal candidate has at least 5 years of experience with ServiceNow, understands the CMDB data model, and possesses strong problem-solving skills.

Join a dynamic team focused on innovative technology in the financial sector.

Qualifications

• 5+ years of combined experience in ServiceNow and infrastructure/systems.
• Working knowledge of ServiceNow, including CMDB navigation and platform configuration.
• Scripting experience in Python, JavaScript, PowerShell, or shell scripting.

Responsibilities

• Design, operate, and improve ITOM processes and systems.
• Maintain and optimize ServiceNow Discovery and CMDB health.
• Develop scripts and tooling to improve data quality.

Skills

ServiceNow

Infrastructure knowledge

Scripting in Python

API integrations

Troubleshooting

Education

Bachelor’s degree in Computer Science or Information Technology

Tools

ServiceNow

Cloud platforms

Job description

Intercontinental Exchange Holdings, Inc. is seeking a Senior ServiceNow ITOM Engineer to design and implement the ServiceNow IT Operations Management platform. You will manage ITOM processes, support Discovery, Service Mapping, and ensure CMDB health.

The ideal candidate has at least 5 years of experience with ServiceNow, understands the CMDB data model, and possesses strong problem-solving skills.

Join a dynamic team focused on innovative technology in the financial sector.