Remote Senior ServiceNow ITAM Architect

Eliassen Group; Helena (MT); Remote; USD 77,000 - 91,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company matching

Life insurance

Sick time

Job summary

Eliassen Group is seeking a Mid-to-Senior ServiceNow ITAM Developer for remote engagement. The role centers on designing, developing, and enhancing IT asset management on ServiceNow with HAM, SAM, and EAM focus areas, including CMDB and integrations.

The ideal candidate has extensive ServiceNow development experience, asset lifecycle expertise, and the ability to deliver scalable solutions in complex environments. This is a remote, W2 contract role with a comprehensive benefits package.

Qualifications

• 8+ years of ServiceNow development experience.
• 3+ years of ITAM implementation and support on ServiceNow.
• Experience with HAM, SAM, EAM, CMDB.
• Strong knowledge of Flow Designer, Business Rules, Client Scripts, UI Policies, Script Includes, Catalog Development, IntegrationHub.
• Experience integrating REST and SOAP services.
• Understanding of IT Asset Lifecycle Management and CMDB governance.
• Experience in Agile or Scrum environments.
• Strong problem solving and communication skills.
• Eligibility for a Public Trust clearance.

Responsibilities

• Design, develop, configure, and maintain ServiceNow ITAM solutions following best practices.
• Implement and enhance HAM, SAM, and EAM capabilities.
• Configure asset lifecycle processes including procurement, receiving, deployment, maintenance, transfer, retirement, and disposal.
• Develop and support integrations using REST, SOAP, IntegrationHub, and related technologies.
• Configure and maintain CMDB relationships, data models, reconciliation rules, and data quality processes.
• Build Service Catalog items, workflows, Flow Designer solutions, business rules, client scripts, and UI policies.
• Collaborate with stakeholders to gather requirements and translate into technical solutions.
• Support data migration and transformation from legacy asset management platforms.
• Develop technical documentation, design documents, and deployment procedures.
• Participate in Agile ceremonies and build automated tests with ServiceNow ATF.
• Provide production support and ongoing platform enhancements.

Skills

ServiceNow development

IT Asset Lifecycle

Asset management

Troubleshooting

Verbal and written communication

Agile/Scrum

Stakeholder collaboration

Tools

Flow Designer

IntegrationHub

REST

SOAP

CMDB

Job description

Eliassen Group is seeking a Mid-to-Senior ServiceNow ITAM Developer for remote engagement. The role centers on designing, developing, and enhancing IT asset management on ServiceNow with HAM, SAM, and EAM focus areas, including CMDB and integrations.

The ideal candidate has extensive ServiceNow development experience, asset lifecycle expertise, and the ability to deliver scalable solutions in complex environments. This is a remote, W2 contract role with a comprehensive benefits package.