Remote ServiceNow ITAM Developer (Senior)

Eliassen Group; Augusta (ME); Remote; USD 77,000 - 91,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company matching

Life insurance

Job summary

Eliassen Group seeks a Mid-to-Senior ServiceNow ITAM Developer for a remote, contract role in the United States. The position focuses on IT Asset Management across HAM, SAM, EAM, CMDB, and related integrations, leveraging ServiceNow to design, develop, and deploy scalable solutions.

Applicants must have 8+ years in ServiceNow development and 3+ years ITAM experience, with hands-on experience in HAM, SAM, EAM, CMDB, IntegrationHub, REST and SOAP, plus strong communication and problem solving.

Qualifications

• 8+ years of ServiceNow development experience.
• 3+ years of hands-on ServiceNow ITAM implementation and support experience.
• Experience with HAM, SAM, EAM, CMDB and related integrations.
• Strong experience with Flow Designer, Business Rules, Client Scripts, UI Policies, Script Includes, Catalog Development, and IntegrationHub.
• Experience developing REST and SOAP integrations.
• Strong understanding of IT Asset Lifecycle Management processes.
• Experience with CMDB data management, reconciliation, normalization and governance.
• Experience in Agile or Scrum environments.
• Excellent verbal and written communication skills.
• Eligible to obtain and maintain a Public Trust clearance.

Responsibilities

• Design, develop, configure, and maintain ServiceNow ITAM solutions following platform best practices.
• Implement and enhance HAM, SAM, and EAM capabilities.
• Configure and maintain asset lifecycle processes including procurement, receiving, deployment, maintenance, transfer, retirement, and disposal.
• Develop and support integrations using REST, SOAP, IntegrationHub, and related technologies.
• Configure and maintain CMDB relationships, data models, reconciliation rules, and data quality processes.
• Build and support Service Catalog items, workflows, Flow Designer solutions, business rules, client scripts, and UI policies.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Support data migration and transformation from legacy asset management platforms.
• Develop technical documentation, design documents, process flows, and deployment procedures.
• Participate in Agile ceremonies including sprint planning, daily standups, sprint reviews, and retrospectives.
• Build and support automated testing using ServiceNow ATF.
• Provide production support, troubleshooting, and ongoing platform enhancements.

Skills

ServiceNow development

IT Asset Management

Agile/Scrum

REST integrations

SOAP integrations

CMDB management

Flow Designer

Troubleshooting

Stakeholder comms

Documentation

Tools

ServiceNow

IntegrationHub

ATF

Job description

Eliassen Group seeks a Mid-to-Senior ServiceNow ITAM Developer for a remote, contract role in the United States. The position focuses on IT Asset Management across HAM, SAM, EAM, CMDB, and related integrations, leveraging ServiceNow to design, develop, and deploy scalable solutions.

Applicants must have 8+ years in ServiceNow development and 3+ years ITAM experience, with hands-on experience in HAM, SAM, EAM, CMDB, IntegrationHub, REST and SOAP, plus strong communication and problem solving.