Senior ServiceNow Industry Workflow Architect

EY; Wichita (KS); Hybrid; USD 143,000 - 262,000; Full time

Benefits offered by this job

Hybrid work model

Medical and dental coverage

401(k) plan & pension

Job summary

EY in the United States is seeking a ServiceNow Architect/Manager to lead design and delivery of advanced ServiceNow solutions for Financial Services clients.

You will guide architecture decisions, work with cross-functional teams, and engage external clients in workshops, with travel 40-60%.

EY offers a hybrid work model, competitive compensation, and a diverse, inclusive culture.

Qualifications

• Bachelor's degree in a relevant field.
• 4–6 years IT/ServiceNow experience.
• Certified Implementation Specialist - CSM preferred; CTA preferred.

Responsibilities

• Lead end-to-end design of ServiceNow disputes solutions.
• Define architectures: case workflows, integration, data flows.
• Guide delivery teams and manage risks.
• Engage with clients and lead workshops.
• Travel 40–60% as needed.

Skills

Executive communication

Technical leadership

ServiceNow development

Client engagement

Education

Bachelor's degree in CS/IS/Engineering

Certified Implementation Specialist - CSM

ServiceNow Certified Technical Architect (CTA)

Tools

ServiceNow Platform

Job description

EY in the United States is seeking a ServiceNow Architect/Manager to lead design and delivery of advanced ServiceNow solutions for Financial Services clients.

You will guide architecture decisions, work with cross-functional teams, and engage external clients in workshops, with travel 40-60%.

EY offers a hybrid work model, competitive compensation, and a diverse, inclusive culture.