Senior ServiceNow HRSD Architect — Remote Contract

System One; United States; Remote; USD 96,000 - 165,000; Full time

Benefits offered by this job

Health and welfare benefits including

401(k) plan

Job summary

System One is seeking a Senior ServiceNow HRSD Architect for a remote contract engagement. You will lead design and deployment of HRSD solutions, including Employee Center Pro and HR Case Management, leveraging JavaScript and Glide scripting within an Agile framework.

You will collaborate with HR stakeholders, develop reports, and ensure governance and best practices across the development lifecycle. Strong communication and problem-solving skills are essential.

Qualifications

• 6+ years of ServiceNow experience with Human Resources case management.
• 4+ years of product development in ServiceNow HR Service Delivery (HRSD).
• Advanced scripting skills in JavaScript and Glide scripting; REST/SOAP APIs.
• CSA and CAD certifications with strong HR processes and governance knowledge.

Responsibilities

• Participate in full software development life cycle: Analysis, Design, Configuration, Testing, Training, and Operational support.
• Design, prototype, test, and implement HRSD solutions such as Employee Center Pro and HR Case Management.
• Develop and deploy HRSD solutions using JavaScript, Glide scripting, and Business Rules.
• Create reports and dashboards to display KPIs for HR services and processes.
• Collaborate with HR stakeholders to translate user needs into technical solutions.
• Perform testing, debugging, and troubleshooting to ensure stability of HRSD solutions.
• Document policies, procedures, and controls for platform operation and agile development.
• Ensure custom development aligns with ServiceNow best practices and governance.

Skills

ServiceNow HRSD

JavaScript

Glide scripting

REST/SOAP APIs

Agile development

Communication skills

Problem solving

Education

ServiceNow CSA certification

ServiceNow CAD certification

Tools

NowAssist

MoveWorks

ServiceNow Studio

Job description

System One is seeking a Senior ServiceNow HRSD Architect for a remote contract engagement. You will lead design and deployment of HRSD solutions, including Employee Center Pro and HR Case Management, leveraging JavaScript and Glide scripting within an Agile framework.

You will collaborate with HR stakeholders, develop reports, and ensure governance and best practices across the development lifecycle. Strong communication and problem-solving skills are essential.