ServiceNow HRSD Architect: Elevate HR Operations

247Hire; Vienna (VA); On-site; USD 120,000 - 160,000; Full time

Job summary

247Hire is seeking a seasoned ServiceNow HRSD professional to lead design, development, and deployment of HRSD solutions. You will work with Employee Center Pro, HR Case Management, and Knowledge Management to meet business requirements and deliver an exceptional user experience.

You will collaborate with HR stakeholders, implement best practices, and ensure high-quality documentation, testing, and support across the SDLC in an agile environment.

Qualifications

• 6+ years of ServiceNow experience with HRSD.
• 4+ years of product development experience in ServiceNow HR Service Delivery (HRSD) product.
• Strong understanding of HR processes and workflows.
• ServiceNow Certified System Administrator (CSA) certification.
• ServiceNow Certified Application Developer (CAD) certification.

Responsibilities

• Participate in full software development life cycle: Analysis, Design, Configuration, Testing, Training, and Operational support.
• Design, prototype, test, and implement ServiceNow HRSD solutions including Employee Center Pro, HR Case Management and Knowledge Management.
• Develop, test, and deploy HRSD solutions using JavaScript and Glide scripting.
• Create reports and dashboards to display KPIs and insights on HR services and processes.
• Collaborate with HR stakeholders to translate user needs into technical solutions and enhancements.
• Perform testing, debugging, and troubleshooting to ensure HRSD stability and reliability.
• Document policies, procedures, and controls for platform operation and SDLC with agile development.
• Document technical specifications and configurations for knowledge sharing within the team.
• Ensure custom development aligns with ServiceNow best practices and governance.

Skills

ServiceNow HRSD

REST APIs

Agile

Communication

Education

ServiceNow CSA

ServiceNow CAD

Tools

JavaScript

Glide scripting

UI Policies

Business Rules

Job description

247Hire is seeking a seasoned ServiceNow HRSD professional to lead design, development, and deployment of HRSD solutions. You will work with Employee Center Pro, HR Case Management, and Knowledge Management to meet business requirements and deliver an exceptional user experience.

You will collaborate with HR stakeholders, implement best practices, and ensure high-quality documentation, testing, and support across the SDLC in an agile environment.