Senior ServiceNow Engineer, SPM – DoD IT (Hybrid)

Leidos; Tampa (FL); On-site; USD 92,000 - 167,000; Full time

Job summary

Leidos seeks a Senior ServiceNow Engineer specialized in Strategic Portfolio Management (SPM) to support USCENTCOM IT services in Tampa, FL. You will be the hands-on technical expert for configuring, integrating, and maintaining SPM modules, dashboards, and workflows while ensuring security and reliability.

You will collaborate with business analysts to translate requirements into scalable ServiceNow solutions, handle upgrades and migrations, and support cross-module integrations with ITSM,

Qualifications

• Bachelor's degree with 8+ years of relevant experience.
• Master's degree with 3+ years of relevant experience.
• Active Secret clearance (TS/SCI Eligible).
• Experience with ServiceNow SPM/PPM modules and ITSM workflows.

Responsibilities

• Configure, implement, and maintain ServiceNow SPM/PPM capabilities.
• Support Demand, Project, Resource, and Financial Management.
• Develop workflows, business rules, client scripts, forms, and UI policies.
• Build dashboards, reports, and KPIs to improve visibility of projects and portfolios.
• Develop integrations between ServiceNow SPM and ITSM/CMDB/ITOM using REST and SOAP.
• Collaborate with analysts and stakeholders to translate requirements into technical solutions.
• Evaluate customizations and use standard ServiceNow functionality when possible.
• Troubleshoot issues and support platform performance, security, and reliability.
• Assist with upgrades, patches, testing, and migrations.

Skills

ServiceNow

SPM/PPM

JavaScript

Glide API

REST

SOAP

Dashboards & KPIs

ITSM

Platform upgrades

Education

Bachelor's degree + 8+ years

Master's degree + 3+ years

High School diploma + 10+ years

Tools

ServiceNow

REST

SOAP

CMDB/ITOM

Incidents/Requests

Job description

Leidos seeks a Senior ServiceNow Engineer specialized in Strategic Portfolio Management (SPM) to support USCENTCOM IT services in Tampa, FL. You will be the hands-on technical expert for configuring, integrating, and maintaining SPM modules, dashboards, and workflows while ensuring security and reliability.

You will collaborate with business analysts to translate requirements into scalable ServiceNow solutions, handle upgrades and migrations, and support cross-module integrations with ITSM,