Senior ServiceNow Engineer - Strategic Portfolio Management (SPM)

Leidos; Tampa (FL); Hybride; USD 92 000 - 167 000; Plein temps

Résumé du poste

Leidos in Tampa, FL seeks a Senior ServiceNow Engineer specialized in Strategic Portfolio Management (SPM) to support USCENTCOM J6. The role is onsite with potential hybrid flexibility.

You will be hands‑on, building and maintaining SPM solutions, dashboards, and integrations to improve program visibility. Requirements include 4–6+ years in ServiceNow engineering, 2+ years in SPM/PPM, and an active Secret clearance with TS/SCI eligibility.

Qualifications

• 4–6+ years of hands-on ServiceNow engineering, development, configuration, or implementation experience.
• 2+ years of direct ServiceNow SPM or PPM experience.
• Experience with Demand Management, Project Management, Resource Management, Investment Funding, and Strategic Planning Workspace.
• Experience building REST and SOAP integrations and dashboards/reports.
• Strong knowledge of ITSM modules and platform upgrade/troubleshooting.
• Ability to decide when to customize versus using standard ServiceNow functionality.
• Active Secret security clearance with TS/SCI eligibility and U.S. citizenship.

Responsabilités

• Configure, implement, and maintain ServiceNow SPM/PPM capabilities.
• Develop workflows, business rules, forms, and UI policies.
• Build dashboards and KPIs to improve portfolio visibility.
• Integrate ServiceNow SPM with ITSM and CMDB/ITOM via REST/SOAP.
• Collaborate with analysts to translate requirements into technical solutions.
• Support upgrades, patches, testing, and migrations.

Connaissances

ServiceNow engineering

SPM/PPM experience

JavaScript

REST/SOAP integrations

Dashboards & KPIs

ITSM knowledge

Platform upgrades

Security & reliability

Formation

Bachelor's degree + 8+ years

Master's degree + 3+ years

High school diploma/GED + 10+ years

Description du poste

Description

Senior ServiceNow Engineer - Strategic Portfolio Management (SPM)

Location: Tampa, FL - USCENTCOM J6

Program: USCENTCOM Information Technology Services (CITS)

Clearance: Active Secret (TS/SCI Eligible)

Work Schedule: Onsite with potential hybrid flexibility (4 days onsite, 1 day remote)

Help Power a Mission That Matters!

Leidos is looking for a Senior ServiceNow Engineer specializing in Strategic Portfolio Management (SPM) to support the USCENTCOM J6 mission in Tampa, Florida.

This is an exciting opportunity to work with a talented engineering team supporting critical Department of Defense IT operations.

In this role, you'll be the hands‑on technical expert for ServiceNow SPM, helping improve how the organization manages projects, resources, budgets, and strategic priorities.

We're looking for someone who knows how to build, configure, troubleshoot, and improve ServiceNow SPM solutions while keeping the platform secure, reliable, and easy to maintain.

This is a hands‑on engineering role, not just a ServiceNow administrator or project management position.

What You’ll Do

• Configure, implement, and maintain ServiceNow Strategic Portfolio Management (SPM/PPM) capabilities.
• Support Demand Management, Project Management, Resource Management, Financial Management, and Strategic Planning.
• Develop and improve workflows, business rules, client scripts, forms, and UI policies.
• Build dashboards, reports, and KPIs to improve project and portfolio visibility.
• Develop integrations between ServiceNow SPM and other modules, including ITSM and CMDB/ITOM, using REST and SOAP.
• Work with business analysts and stakeholders to turn requirements into effective technical solutions.
• Evaluate existing customizations and use out‑of‑the‑box ServiceNow functionality whenever possible.
• Troubleshoot application issues and support platform performance, security, and reliability.
• Assist with ServiceNow upgrades, patches, testing, and migrations.
• Collaborate with the broader ServiceNow engineering team to ensure solutions follow platform standards.

What We’re Looking For

• 4‑6+ years of specific hands‑on ServiceNow engineering, development, configuration, or implementation experience.
• 2+ years of direct ServiceNow SPM or PPM experience.
• Strong experience with Demand Management, Project Management, Resource Management, Investment Funding, Strategic Planning Workspace, and Goal Framework.
• Experience developing with JavaScript, Glide API, business rules, client scripts, UI actions, and workflows.
• Experience building and supporting REST and SOAP integrations.
• Experience creating ServiceNow dashboards, reports, and KPIs.
• Working knowledge of ServiceNow ITSM, including Incident, Problem, Change, and Request Management.
• Understanding of ServiceNow platform upgrades, patching, and troubleshooting.
• Ability to determine when customization is necessary versus using standard ServiceNow functionality.
• Strong troubleshooting, communication, and problem‑solving skills.
• Ability to work independently and collaborate with technical teams and customers.
• Active Secret security clearance with TS/SCI eligibility.
• U.S. Citizenship required.

Education & Experience

Candidates must meet one of the following:

• Bachelor's degree with 8+ years of relevant experience.
• Master's degree with 3+ years of relevant experience.
• High school diploma/GED with 10+ years of relevant experience.

Preferred Qualifications

• ServiceNow certifications such as CSA, CIS‑SPM/PPM, or CAD.
• Experience with Agile/SAFe methodologies and ServiceNow Agile Development.
• Additional ServiceNow experience with ITSM, CMDB, or Service Catalog.
• Experience supporting DoD or other federal government environments.
• Familiarity with USCENTCOM/J6 mission requirements.

Why Join Leidos?

At Leidos, you'll have the opportunity to apply your ServiceNow expertise to a mission that directly supports critical military IT operations.

Pay Range:

Pay Range $92,300.00 - $166,850.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.