Senior ServiceNow Engineer – Strategic Portfolio Management (SPM)

Leidos; Tampa (FL); On-site; USD 92,000 - 167,000; Full time

Job summary

Leidos seeks a Senior ServiceNow Engineer specialized in Strategic Portfolio Management (SPM) to support USCENTCOM IT services in Tampa, FL. You will be the hands-on technical expert for configuring, integrating, and maintaining SPM modules, dashboards, and workflows while ensuring security and reliability.

You will collaborate with business analysts to translate requirements into scalable ServiceNow solutions, handle upgrades and migrations, and support cross-module integrations with ITSM,

Qualifications

• Bachelor's degree with 8+ years of relevant experience.
• Master's degree with 3+ years of relevant experience.
• Active Secret clearance (TS/SCI Eligible).
• Experience with ServiceNow SPM/PPM modules and ITSM workflows.

Responsibilities

• Configure, implement, and maintain ServiceNow SPM/PPM capabilities.
• Support Demand, Project, Resource, and Financial Management.
• Develop workflows, business rules, client scripts, forms, and UI policies.
• Build dashboards, reports, and KPIs to improve visibility of projects and portfolios.
• Develop integrations between ServiceNow SPM and ITSM/CMDB/ITOM using REST and SOAP.
• Collaborate with analysts and stakeholders to translate requirements into technical solutions.
• Evaluate customizations and use standard ServiceNow functionality when possible.
• Troubleshoot issues and support platform performance, security, and reliability.
• Assist with upgrades, patches, testing, and migrations.

Skills

ServiceNow

SPM/PPM

JavaScript

Glide API

REST

SOAP

Dashboards & KPIs

ITSM

Platform upgrades

Education

Bachelor's degree + 8+ years

Master's degree + 3+ years

High School diploma + 10+ years

Tools

ServiceNow

REST

SOAP

CMDB/ITOM

Incidents/Requests

Job description

Senior ServiceNow Engineer – Strategic Portfolio Management (SPM)

Location: Tampa, FL – USCENTCOM

J6 Program: USCENTCOM Information Technology Services (CITS)

Clearance: Active Secret (TS/SCI Eligible)

Work Schedule: Onsite with potential hybrid flexibility (4 days onsite, 1 day remote)

Leidos is looking for a Senior ServiceNow Engineer specializing in Strategic Portfolio Management (SPM) to support the USCENTCOM J6 mission in Tampa, Florida. This is an exciting opportunity to work with a talented engineering team supporting critical Department of Defense IT operations. In this role, you'll be the hands-on technical expert for ServiceNow SPM, helping improve how the organization manages projects, resources, budgets, and strategic priorities. We're looking for someone who knows how to build, configure, troubleshoot, and improve ServiceNow SPM solutions while keeping the platform secure, reliable, and easy to maintain. This is a hands-on engineering role, not just a ServiceNow administrator or project management position.

What You'll Do

• Configure, implement, and maintain ServiceNow Strategic Portfolio Management (SPM/PPM) capabilities.
• Support Demand Management, Project Management, Resource Management, Financial Management, and Strategic Planning.
• Develop and improve workflows, business rules, client scripts, forms, and UI policies.
• Build dashboards, reports, and KPIs to improve project and portfolio visibility.
• Develop integrations between ServiceNow SPM and other modules, including ITSM and CMDB/ITOM, using REST and SOAP.
• Work with business analysts and stakeholders to turn requirements into effective technical solutions.
• Evaluate existing customizations and use out-of-the-box ServiceNow functionality whenever possible.
• Troubleshoot application issues and support platform performance, security, and reliability.
• Assist with ServiceNow upgrades, patches, testing, and migrations.
• Collaborate with the broader ServiceNow engineering team to ensure solutions follow platform standards.

What We're Looking For

• 4–6+ years of specific hands‑on ServiceNow engineering, development, configuration, or implementation experience.
• 2+ years of direct ServiceNow SPM or PPM experience.
• Strong experience with Demand Management, Project Management, Resource Management, Investment Funding, Strategic Planning Workspace, and Goal Framework.
• Experience developing with JavaScript, Glide API, business rules, client scripts, UI actions, and workflows.
• Experience building and supporting REST and SOAP integrations.
• Experience creating ServiceNow dashboards, reports, and KPIs.
• Working knowledge of ServiceNow ITSM, including Incident, Problem, Change, and Request Management.
• Understanding of ServiceNow platform upgrades, patching, and troubleshooting.
• Ability to determine when customization is necessary versus using standard ServiceNow functionality.
• Strong troubleshooting, communication, and problem‑solving skills.
• Ability to work independently and collaborate with technical teams and customers.
• Active Secret security clearance with TS/SCI eligibility.
• U.S. Citizenship required.

Education & Experience

• Bachelor's degree with 8+ years of relevant experience.
• Master's degree with 3+ years of relevant experience.
• High school diploma/GED with 10+ years of relevant experience.

Preferred Qualifications

• ServiceNow certifications such as CSA, CIS‑SPM/PPM, or CAD.
• Experience with Agile/SAFe methodologies and ServiceNow Agile Development.
• Additional ServiceNow experience with ITSM, CMDB, or Service Catalog.
• Experience supporting DoD or other federal government environments.
• Familiarity with USCENTCOM/J6 mission requirements.

Why Join Leidos?

At Leidos, you'll have the opportunity to apply your ServiceNow expertise to a mission that directly supports critical military IT operations. You'll work alongside experienced engineers, solve complex technical challenges, and help deliver ServiceNow solutions that improve enterprise planning and decision-making.

Original Posting: October 17, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range

$92,300.00 - $166,850.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Pay and Benefits

Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [e-mail].

Commitment and Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.