Senior ServiceNow Engineer - Automation & ITSM/ITOM

MANTECH; Miami (FL); On-site; USD 110,000 - 150,000; Full time

Job summary

MANTECH in Doral is seeking a ServiceNow Engineer to join our team. You will design, configure, and customize enterprise ServiceNow applications, including ITSM/ITOM/ITAM, and build automated workflows and integrations.

The role requires a strong background in JavaScript, REST/SOAP, HTML/CSS, and workflow orchestration, with 5+ years (or equivalent) of relevant ServiceNow experience. A current TS clearance and experience with DoD environments are highly valued.

Qualifications

• Bachelor’s or higher in a related field with 5+ years in ServiceNow engineering or development.
• Proven design, development, and admin experience on enterprise ServiceNow solutions.
• Strong JavaScript, REST/SOAP, HTML/CSS, and workflow orchestration skills.

Responsibilities

• Design, configure, develop, and customize ServiceNow apps, workflows, and portals.
• Implement and maintain ITSM, ITOM, ITAM modules and custom apps across networks.
• Develop automated workflows, scripts, REST/SOAP integrations, and orchestrations.
• Collaborate with teams to translate needs into technical solutions.
• Troubleshoot, upgrade, patch, and tune ServiceNow instances.
• Maintain baselines, docs, and update set release controls.
• Suggest and implement process improvements for scalability and UX.

Skills

ServiceNow

JavaScript

REST/SOAP

HTML

CSS

Workflow orchestration

System administration

Education

Bachelor's degree in CS/IT/SE

Master's degree

Associate's degree

High school diploma

Job description

MANTECH in Doral is seeking a ServiceNow Engineer to join our team. You will design, configure, and customize enterprise ServiceNow applications, including ITSM/ITOM/ITAM, and build automated workflows and integrations.

The role requires a strong background in JavaScript, REST/SOAP, HTML/CSS, and workflow orchestration, with 5+ years (or equivalent) of relevant ServiceNow experience. A current TS clearance and experience with DoD environments are highly valued.