Senior ServiceNow Integration & ITOM Engineer

Robotic Technologies Automation; New Jersey; On-site; USD 120,000 - 170,000; Full time

Job summary

ROBOTIC PROCESS AUTOMATION LLC is seeking a seasoned ServiceNow professional to lead ITOM discovery, CMDB governance, and integration initiatives. You will design end-to-end solutions, build dashboards with Power BI, and collaborate with stakeholders to transform IT service delivery.

Ideal candidates have strong ServiceNow admin/dev experience, cloud integration expertise (AWS/Azure), and a proven track record in delivering scalable IT operations solutions.

Qualifications

• Solid ServiceNow admin and development experience.
• Expertise in ITOM discovery and CMDB management.
• Proficient in REST/SOAP integrations and APIs.
• Experience with AWS/Azure integrations and cloud resources.

Responsibilities

• Design, configure, implement ITOM Discovery for on-prem and cloud (AWS/Azure).
• Develop integrations using ServiceNow APIs, REST, SOAP, and external tools.
• Create dashboards and governance reports with Power BI.
• Collaborate with stakeholders to gather requirements and drive IT delivery transformation.

Skills

ServiceNow admin

ServiceNow dev

ITOM discovery

CMDB

REST/SOAP

APIs

SSO/SAML

AWS/Azure

Power BI

SQL Server

Reporting

LDAP

Web Services

Tools

JDBC

ODBC

LDAP

Web Services

Job description

ROBOTIC PROCESS AUTOMATION LLC is seeking a seasoned ServiceNow professional to lead ITOM discovery, CMDB governance, and integration initiatives. You will design end-to-end solutions, build dashboards with Power BI, and collaborate with stakeholders to transform IT service delivery.

Ideal candidates have strong ServiceNow admin/dev experience, cloud integration expertise (AWS/Azure), and a proven track record in delivering scalable IT operations solutions.