Senior ServiceNow Discovery & Integrations Engineer Remote

Eliassen Group; City of Albany (NY); Remote; USD 96,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401k with company match

Life insurance

Job summary

Eliassen Group seeks an experienced ServiceNow Developer focused on Discovery and Integrations to support the Department of Transportation. This contract-to-hire role is remote, with on-call rotations and no travel. The candidate must be a U.S.

citizen or permanent resident with an active Public Trust clearance and be able to work on a w2 basis. Responsibilities include designing and supporting the ServiceNow ITSM system, leading integrations, and delivering new functionality while applying SDLC

Qualifications

• 12+ years of IT experience with 6+ years in administration of a major Service Management System (preferably ServiceNow).
• Current ServiceNow CIS-Disco certification.
• Current ServiceNow CSA certification.
• Experience with SOAP and REST-based API integrations.
• Experience with SNMP technologies supporting Discovery Patterns.

Responsibilities

• Perform implementation, administration, configuration, and development within the ServiceNow ITSM suite, including specialty areas.
• Design the DOT Service Management System and support SMS operations across the development lifecycle.
• Determine integration methods, directionality, and attributes for data exchange.
• Participate in data normalization prior to import into ServiceNow.
• Participate in platform, process, and integration testing.
• Develop and maintain Discovery schedules and patterns; define roles for other integrations.
• Fulfill the Enterprise Integration Manager role and ensure reliable SMS delivery.
• Design, develop, configure, and customize ServiceNow applications and services; deliver new functionality.
• Manage SMS development activities across the full lifecycle and apply SDLC/DevOps practices.
• Respond to and resolve escalated SMS service requests and incidents; assist platform admin with incidents.

Skills

ServiceNow Discovery

ServiceNow Integrations

SDLC

DevOps

Enterprise Integration

Education

Bachelor's degree in MIS/CS or related

Tools

ServiceNow

SOAP/REST APIs

SNMP

Job description

Eliassen Group seeks an experienced ServiceNow Developer focused on Discovery and Integrations to support the Department of Transportation. This contract-to-hire role is remote, with on-call rotations and no travel. The candidate must be a U.S.

citizen or permanent resident with an active Public Trust clearance and be able to work on a w2 basis. Responsibilities include designing and supporting the ServiceNow ITSM system, leading integrations, and delivering new functionality while applying SDLC