ServiceNow Developer - Discovery and Integrations

Eliassen Group; Boise (ID); Remote; USD 199,752,000 - 228,682,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

Life insurance

Job summary

Eliassen Group is seeking a ServiceNow Developer specialized in Discovery and Integrations to support the Department of Transportation. This remote, contract-to-hire position is open to U.S. citizens or Permanent Residents with an active Public Trust clearance.

The role involves designing and supporting the Service Management System, leading integrations, and delivering new functionality while applying SDLC and DevOps principles. W2 with comprehensive benefits is offered.

Qualifications

• 12+ years IT experience with 6+ years in administration of a major Service Management System (preferably ServiceNow).
• Proficiency with ServiceNow Discovery and Integrations.
• Must hold CIS-Disco certification and CSA certification.
• Experience with SOAP/REST API integrations.
• Experience with SNMP-based Discovery and data normalization.

Responsibilities

• Perform ServiceNow ITSM implementation, administration, configuration and development.
• Design and support the DOT Service Management System and SMS operations.
• Determine integration methods and data attributes for integrations.
• Develop Discovery schedules and role definitions for integrations.
• Lead Enterprise Integration Manager duties and full SMS lifecycle.
• Apply SDLC and DevOps principles; handle incidents and on-call rotation.

Skills

Discovery & Integrations

ServiceNow administration

SOA / API integrations

On-call / incident resolution

SDLC / DevOps

Education

Bachelor's degree in MIS/CS or equivalent

Tools

ServiceNow

SOAP

REST APIs

SNMP for Discovery

Job description

ServiceNow Developer - Discovery and Integrations

Anywhere

Type: Contract-to-Hire

Category: Development

Industry: Government

Workplace Type: Remote

Standard Hours: Open

Description

Remote

Our client seeks an experienced ServiceNow Developer focused on Discovery and Integrations to support the Department of Transportation. The role will design and support the Service Management System, lead integrations, and deliver new functionality while applying SDLC and DevOps principles. The position is full-time with a rotating on-call shift and no travel.

Due to federal security clearance requirements, applicant must be a United States Citizen or Permanent Resident with an active Public Trust clearance. This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $70.00 to $80.00/hr. w2

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.

Responsibilities

• Perform implementation, administration, configuration, and development within the ServiceNow ITSM application suite, including specialty areas.
• Design the DOT Service Management System and support SMS operations, including engineering and the development lifecycle.
• Determine integration methods, directionality, and attributes.
• Participate in data normalization prior to import into ServiceNow.
• Participate in platform, process, and integration testing.
• Develop and maintain Discovery schedules, pattern usage, and define roles of other integrations.
• Fulfill the role of Enterprise Integration Manager.
• Design, develop, configure, and customize ServiceNow applications and services.
• Deliver new functionality across applications.
• Manage and perform SMS development activities across the full lifecycle.
• Apply SDLC and DevOps principles.
• Respond to and resolve escalated SMS service requests and incidents.
• Assist the platform administrator with incident resolution.
• Participate in on-call rotation during non-business hours including nights, weekends, and holidays.

Experience Requirements

• 12+ years of relevant IT experience, including at least 6 years in administration services for a major Service Management System, preferably ServiceNow.
• Proficiency with ServiceNow Discovery and Integrations.
• Current ServiceNow Certified Implementation Specialist - Discovery (CIS-Disco) certification.
• Extensive knowledge of ServiceNow Discovery and Integrations.
• Experience with SNMP technologies that support Discovery Patterns.
• Experience with SOAP and REST-based API integrations.
• Current ServiceNow Certified System Administrator (CSA) certification.

Education Requirements

• Bachelor’s degree in MIS, Computer Science, or related field, or an equivalent combination of education and experience. Six years of experience may substitute for a degree.