Senior ServiceNow Discovery & Integrations Engineer (Remote)

Eliassen Group; Augusta (ME); Remote; USD 96,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k) with company matching

Life insurance

Job summary

Eliassen Group is seeking an experienced ServiceNow Developer specializing in Discovery and Integrations to support the Department of Transportation. This remote, contract-to-hire role involves designing and supporting the Service Management System, leading integrations, and delivering new functionality with SDLC and DevOps practices.

Applicants must be a U.S. citizen or permanent resident with an active Public Trust clearance.

Qualifications

• 12+ years of IT experience
• 6+ years in administration services for a major Service Management System, preferably ServiceNow
• Current ServiceNow Certified Implementation Specialist - Discovery (CIS-Disco)
• Extensive knowledge of ServiceNow Discovery and Integrations
• Experience with SNMP technologies supporting Discovery Patterns
• Experience with SOAP and REST-based API integrations
• Bachelor’s degree in MIS, CS, or related field or an equivalent combination of education and experience
• Current CSA or CSI certifications

Responsibilities

• Perform implementation, administration, configuration, and development within the ServiceNow ITSM suite.
• Design the DOT Service Management System and support SMS operations across the development lifecycle.
• Determine integration methods and attributes; participate in data normalization prior to import.
• Develop and maintain Discovery schedules and roles for integrations.
• Participate in platform, process, and integration testing; resolve escalated SMS requests and incidents

Skills

ServiceNow

Discovery

Integrations

Public Trust clearance

SNMP

SOAP/REST APIs

Education

Bachelor’s degree in MIS or Computer Science

Six years of experience may substitute for a degree

CSA or CSI certifications

Tools

ServiceNow ITSM

CIS-Disco

Job description

Eliassen Group is seeking an experienced ServiceNow Developer specializing in Discovery and Integrations to support the Department of Transportation. This remote, contract-to-hire role involves designing and supporting the Service Management System, leading integrations, and delivering new functionality with SDLC and DevOps practices.

Applicants must be a U.S. citizen or permanent resident with an active Public Trust clearance.