Remote ServiceNow Discovery & Integration Expert

Eliassen Group; Trenton (NJ); Remote; USD 96,000 - 110,000; Part time

Benefits offered by this job

Medical, Dental, Vision

401k with company matching

Life insurance

Job summary

Our client, Eliassen Group, seeks an experienced ServiceNow Developer focused on Discovery and Integrations to support the Department of Transportation. The role will design and support the Service Management System, lead integrations, and deliver new functionality while applying SDLC and DevOps principles.

The position is remote, contract-to-hire, and requires a United States citizen or resident with active Public Trust clearance. It includes a rotating on-call schedule and no travel.

Qualifications

• 12+ years of IT experience, including at least 6 years in administration services for a major Service Management System
• Proficiency with ServiceNow Discovery and Integrations
• Current ServiceNow CIS-Disco certification
• Experience with SNMP technologies that support Discovery Patterns
• Experience with SOAP and REST-based API integrations
• Bachelor’s degree in MIS, Computer Science, or related field, or an equivalent combination of education and experience; Six years of experience may substitute for a degree
• Current ServiceNow CSA or CSI certifications

Responsibilities

• Perform implementation, administration, configuration, and development within the ServiceNow ITSM application suite, including specialty areas
• Design the DOT Service Management System and support SMS operations, including engineering and the development lifecycle
• Determine integration methods, directionality, and attributes
• Participate in data normalization prior to import into ServiceNow
• Participate in platform, process, and integration testing
• Develop and maintain Discovery schedules, pattern usage, and define roles of other integrations
• Fulfill the role of Enterprise Integration Manager
• Design, develop, configure, and customize ServiceNow applications and services
• Deliver new functionality across applications
• Manage and perform SMS development activities across the full lifecycle
• Apply SDLC and DevOps principles
• Respond to and resolve escalated SMS service requests and incidents
• Assist the platform administrator with incident resolution
• Participate in on-call rotation during non-business hours including nights, weekends, and holidays

Skills

ServiceNow Discovery

ServiceNow Integrations

SNMP for Discovery

SOAP/REST Integrations

Education

Bachelor's degree in MIS/CS or related

CSA or CSI certifications

Six years of experience may substitute for a degree

Tools

ServiceNow ITSM

Job description

Our client, Eliassen Group, seeks an experienced ServiceNow Developer focused on Discovery and Integrations to support the Department of Transportation. The role will design and support the Service Management System, lead integrations, and deliver new functionality while applying SDLC and DevOps principles.

The position is remote, contract-to-hire, and requires a United States citizen or resident with active Public Trust clearance. It includes a rotating on-call schedule and no travel.