Senior ServiceNow Developer SME - Remote US

QuickCruit, Inc.; United States; Remote; USD 157,000 - 213,000; Full time

Job summary

General Dynamics IT (GDIT) is seeking a ServiceNow Developer SME to transform government mission systems. You will architect and customize scalable ServiceNow solutions across ITSM, ITOM, CMDB, HRSD, CSM, and SecOps, driving high-impact outcomes.

You will lead complex workflows, REST/SOAP data exchanges, and integrations using Flow Designer, Glide API, and MID Servers, while mentoring junior engineers and guiding patching and upgrades in a remote, US-based team.

Qualifications

• 10+ years of related experience with ServiceNow platforms.
• Deep knowledge of ITSM, ITOM, CMDB, HRSD, CSM, and SecOps.
• Design, development, and implementation of scalable ServiceNow solutions.

Responsibilities

• Architect, build, and customize scalable, secure, and resilient ServiceNow solutions, custom scoped applications, and workflow automations using ITSM, ITOM, CMDB, HRSD, CSM, and SecOps modules.
• Create and review complex JavaScript, Glide API logic, Business Rules, Client Scripts, Script Includes, and Flow Designer workflows to automate processes and meet business requirements.
• Build and maintain data exchanges connecting ServiceNow to other systems using REST APIs, SOAP Web Services, MID Servers, and IntegrationHub.
• Customize user interfaces, forms, and workflows to align with business needs.
• Establish development standards, perform architecture and code reviews, approve critical changes, and mentor team members.
• Lead platform patching, major version upgrades, testing (via Automated Test Framework), and deployment pipelines.

Skills

ServiceNow

ITSM

ITOM

CMDB

HRSD

CSM

SecOps

JavaScript

Glide API

REST APIs

Tools

Flow Designer

Automated Test Framework

MID Servers

SOAP Web Services

Job description

General Dynamics IT (GDIT) is seeking a ServiceNow Developer SME to transform government mission systems. You will architect and customize scalable ServiceNow solutions across ITSM, ITOM, CMDB, HRSD, CSM, and SecOps, driving high-impact outcomes.

You will lead complex workflows, REST/SOAP data exchanges, and integrations using Flow Designer, Glide API, and MID Servers, while mentoring junior engineers and guiding patching and upgrades in a remote, US-based team.