Senior ServiceNow Developer (Remote) - FedRAMP & GRC

Arkenstone Defense; Menlo Park (CA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive Salary

Health and Wellness Programs

Retirement Planning

Paid Time Off & Holidays

Employee Assistance Program

Professional Development

Job summary

Arkenstone Defense seeks a Senior ServiceNow Developer to design, build, and maintain platform solutions that support security operations, compliance, and client service workflows. This hands-on role spans end-to-end development, testing, deployment, and ongoing support in a remote US environment.

You will lead GRC, SecOps, and IRM work, integrate systems via REST/SOAP and IntegrationHub, and ensure auditability and performance across FedRAMP and NIST 800-53 controls while collaborating with

Qualifications

• 7+ years of hands-on ServiceNow development experience, including scripting (JavaScript, Glide API), workflow/Flow Designer, and custom application development.
• Experience developing or configuring ServiceNow workflows.
• Strong understanding of ServiceNow platform architecture, including ACLs, business rules, data model design, and integration methods (REST/SOAP, MID Server, IntegrationHub).
• Excellent written communication skills, with the ability to document technical work clearly for both technical and non-technical audiences.
• Familiarity with Performance Analytics, Service Portal widget development, or Now Experience UI Builder.
• Experience with CI/CD pipelines and automated testing for ServiceNow (e.g., ATF).
• Must be a U.S. citizen and eligible to obtain a security clearance.

Responsibilities

• Design, develop, and maintain custom applications, workflows, and integrations on the ServiceNow platform, including scoped applications and Service Portal components.
• Build and enhance capabilities within GRC, SecOps, and Integrated Risk Management (IRM) modules to support FedRAMP, NIST 800-53, and related compliance programs.
• Configure and extend Security Incident Response (SIR) and Customer Service Management (CSM) workflows to meet internal and client-facing service needs.
• Develop and maintain business rules, client scripts, UI policies, ACLs, Flow Designer flows, and scheduled jobs following ServiceNow scripting best practices.
• Partner with security operations, compliance, and customer success stakeholders to translate operational and regulatory requirements into platform solutions.
• Write and maintain technical documentation, including design specifications, configuration notes, and change records to support audit and compliance traceability.
• Participate in code review, testing, and release management processes, including use of update sets and source control.
• Troubleshoot and resolve defects, performance issues, and integration failures across the platform.

Skills

ServiceNow

Scripting (JavaScript)

Workflow/Flow Designer

REST/SOAP Integrations

MID Server / IntegrationHub

CI/CD / ATF

Security Clearance

Tools

REST/SOAP

MID Server

IntegrationHub

Flow Designer

Job description

Arkenstone Defense seeks a Senior ServiceNow Developer to design, build, and maintain platform solutions that support security operations, compliance, and client service workflows. This hands-on role spans end-to-end development, testing, deployment, and ongoing support in a remote US environment.

You will lead GRC, SecOps, and IRM work, integrate systems via REST/SOAP and IntegrationHub, and ensure auditability and performance across FedRAMP and NIST 800-53 controls while collaborating with