Senior ServiceNow Developer — Lead ITSM & Platform Solutions

Interon IT Solutions; Washington (District of Columbia); On-site; USD 130,000 - 170,000; Full time

Job summary

Interon IT Solutions is seeking a Senior ServiceNow Developer for an onsite DC posting. You will design, develop, and implement ServiceNow solutions across ITSM, ITFM, HRSD, ITOM, PPM, and SPM, collaborating with cross-functional teams to translate requirements into technical designs.

The role requires hands-on development, system integration work, and leadership on projects, with a focus on best practices, governance, and continuous improvement.

Qualifications

• Bachelor's degree in computer science, Information Technology, or equivalent work experience.
• Minimum 5 years of hands-on experience with ServiceNow development of the modules listed above.
• Strong problem-solving skills and ability to work independently.
• Excellent communication and collaboration skills.
• Experience creating ServiceNow update sets, promoting and testing through multiple instances and into production.
• Demonstrated knowledge of service management processes, procedures, and software, and including knowledge of ServiceNow.

Responsibilities

• Work with product owner/stakeholders to build requested items and tasks using workflows to manage processes and meet business requirements.
• Document and maintain functional business requirements, process flows and business use cases.
• Configure and maintain data integrations between ServiceNow and other systems.
• Design/ Develop ServiceNow Forms and Tables as well as Modules.
• Develop Workflow / Flow Design where required to drive Approvals and Process Lifecycle.
• Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each (including CMS/Service Portal).
• Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow.
• Addresses problems of systems integration, compatibility, and multiple platforms.
• Consults with project teams and end users to identify application requirements.
• Resolves problems with software and responds to suggestions for improvements and enhancements.
• Acts as team leader on projects.
• Instructs, assigns, directs, and checks the work of other software developers on development team.
• Stay updated on ServiceNow releases, features, and industry trends.
• Identify opportunities for process improvement and automation.

Skills

ServiceNow development

JavaScript

HTML/CSS

REST APIs

ServiceNow Architecture

Agile/Scrum

CAD/CIS

Education

Bachelor's degree in IT or equivalent

Tools

CAD/CIS

Job description

Interon IT Solutions is seeking a Senior ServiceNow Developer for an onsite DC posting. You will design, develop, and implement ServiceNow solutions across ITSM, ITFM, HRSD, ITOM, PPM, and SPM, collaborating with cross-functional teams to translate requirements into technical designs.

The role requires hands-on development, system integration work, and leadership on projects, with a focus on best practices, governance, and continuous improvement.