Senior ServiceNow Developer – ITSM/HRSD Expert

AHU Technologies Inc.; Washington (District of Columbia); Hybrid; USD 120.000 - 150.000; Vollzeit

Zusammenfassung

AHU technology in Washington, DC seeks a Senior ServiceNow Developer to design, develop, and implement solutions on the ServiceNow platform. You will maintain ITSM, ITOM, HRSD, ITFM, PPM, and SPM modules, collaborating with cross-functional teams to translate requirements into technical solutions.

You will build workflows, configure integrations, and implement advanced scripting, UI policies, and notifications, while ensuring alignment with best practices and security guidelines.

Qualifikationen

• Bachelor’s degree in IT or related field or equivalent work experience.
• ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) certification highly desired.
• Minimum 5 years of hands-on experience with ServiceNow development across ITSM, ITOM, HRSD, ITFM, PPM, and SPM.
• Experience working in an Agile/Scrum environment.
• Proficiency in JavaScript, HTML, CSS, and REST APIs.
• Strong problem-solving skills and ability to work independently.
• Excellent communication and collaboration skills.
• In-depth knowledge of ServiceNow architecture and scripting.

Aufgaben

• Collaborate with product owners and stakeholders to build requested items using workflows that meet business requirements.
• Document and maintain functional business requirements, process flows, and use cases.
• Configure and maintain data integrations between ServiceNow and other systems.
• Design, develop, and maintain ServiceNow forms, tables, and modules.
• Develop workflows to drive approvals and lifecycle processes.
• Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, ACLs, and CMS/Service Portal scripting.
• Configure Notifications, UI Pages, UI Macros, Script Includes, and Formatters in ServiceNow.

Kenntnisse

JavaScript

HTML

CSS

REST APIs

Agile/Scrum

Problem-Solving

Communication

ServiceNow

Ausbildung

Bachelor's degree in IT or related field

Tools

CAD/CIS Certification

ServiceNow Platform

Jobbeschreibung

Senior ServiceNow Developer

Work Status:US Citizen,GC

Work Arrangement: Onsite

Worksite Address: Washington,DC

Interviews: In Person

Background check: Extensive criminal history background check will be required. We cannot submit candidates with recent histories (go back seven years) of extensive driving, drug, robbery or any other illegal activity. Any criminal activity on the background check will eliminate the candidate from consideration. If selected, please make certain that you inform all candidates that they will have to complete this criminal background check prior to starting. NATIONAL background checks are required; Federal background checks are NOT compliant under this contract. A national background check is a national criminal background check that pulls criminal records from State and County Courts in almost every US State.

Job Description:

Short Description:

DC is looking for aSenior ServiceNow Developer, you will play a crucial role in designing, developing, and implementing solutions within the ServiceNow platform.

Complete Description:

As a Senior ServiceNow Developer, you will play a crucial role in designing, developing, and implementing solutions within the ServiceNow platform. You will be responsible for maintaining and performing continual service improvements on the following implemented modules: ITSM, ITFM, HRSD, ITOM, PPM, and SPM. You will be expected to collaborate with cross-functional teams to gather requirements and translate them into technical solutions.

• Work with product owner/stakeholders to build requested items and tasks using workflows to manage processes and meet business requirements.
• Document and maintain functional business requirements, process flows and business use cases.
• Performs operational administrative tasks, as needed.
• Assists with report configuration and maintenance, as needed.
• Configure and maintain data integrations between ServiceNow and other systems.
• Design/ Develop ServiceNow Forms and Tables as well as Modules.
• Develop Workflow / Flow Design where required to drive Approvals and Process Lifecycle.
• Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each (including CMS/Service Portal).
• Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow.

Best Practices and Governance: Ensure adherence to ServiceNow best practices, agency security guidelines, governance policies and maintain as close to an out of the box environment as possible. Perform code reviews and mentor junior developers.

Continuous Improvement: Stay updated on ServiceNow releases, features, and industry trends. Identify opportunities for process improvement and automation.

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or equivalent work experience.
• ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist(CIS) certification highly desired
• Minimum 5 years of hands-on experience with ServiceNow development of the modules listed above.
• Experience working in an Agile/Scrum environment.
• Proficiency in JavaScript, HTML, CSS, and REST APIs.
• Strong problem-solving skills and ability to work independently.
• Excellent communication and collaboration skills.
• Possess an in-depth knowledge of implementing ServiceNow Architecture and ServiceNow Scripting.
• Experience creating ServiceNow update sets, promoting and testing through multiple instances and into production.
• Demonstrated knowledge of service management processes, procedures, and software, and including knowledge of ServiceNow.

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CONTRACT JOB DESCRIPTION
Responsibilities:
1. Designs, develops, enhances, debugs, and implements software.
2. Troubleshoots production problems related to software applications.
3. Researches, tests, build, and coordinate the conversion and/or integration of new products based on client requirements.
4. Designs and develops new software products or major enhancements to existing software.
5. Addresses problems of systems integration, compatibility, and multiple platforms.
6. Consults with project teams and end users to identify application requirements.
7. Performs feasibility analysis on potential future projects to management.
8. Assists in the evaluation and recommendation of application software packages, application integration and testing tools.
9. Resolves problems with software and responds to suggestions for improvements and enhancements.
10. Acts as team leader on projects.
11. Instructs, assigns, directs, and checks the work of other software developers on development team.
12. Participates in development of software user manuals.

Minimum Education/Certification Requirements:
Bachelor’s degree in IT or related field or equivalent experience