Senior ServiceNow Developer

Machine Learning Technologies, LLC; Atlanta (GA); On-site; USD 110,000 - 150,000; Full time

Job summary

Machine Learning Technologies, LLC seeks an experienced ServiceNow professional with 5+ years in enterprise ITSM, upgrades, and performance tuning. Hands-on expertise with App Engine Studio and custom applications is required.

The role emphasizes Agile delivery, platform alignment, and collaboration across teams. Certifications CSA, CAD, and ITIL 4 Foundation are required, with readiness to start within two weeks. Equal opportunity employer statement included.

Qualifications

• CSA, CAD, ITIL 4 Foundation certifications required.
• 5+ years enterprise ServiceNow experience (ITSM, upgrades, performance tuning).
• 3+ years App Engine Studio & Custom Applications development.
• 3+ years Agile / Sprint delivery experience.

Skills

ServiceNow ITSM

Platform upgrades

Performance tuning

App Engine Studio

Custom applications

Agile delivery

API integration (optional)

Job description

Job Description:

• Enterprise ServiceNow Experience (5+ Years): Demonstrate deep hands-on expertise across ITSM, platform upgrades, performance tuning, and cross-functional enterprise workflows.
• App Engine Studio & Custom Applications (3+ Years): Feature projects where custom, upgrade-safe, scoped applications were designed and built utilizing platform APIs.
• Agile / Sprint Delivery (3+ Years): Frame past delivery history within sprint-based frameworks, backlog grooming, and change review governance.
• Advanced Technical Stack Alignment

Required Certifications Checklist:

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ITIL 4 Foundation (or equivalent ITSM experience)

Submission & Compliance Guidelines:

• Availability: Must be ready to start within 2 weeks (10 business days) of the client's selection date.
• Absence Policy: Absences exceeding two weeks require prior CAI management approval with reachable contact information provided.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.