Senior ServiceNow Developer

Robotic Process Automation LLC; Atlanta (GA); On-site; USD 110,000 - 150,000; Full time

Job summary

Robotic Technologies Automation is seeking a seasoned ServiceNow specialist to lead enterprise ITSM initiatives, perform upgrades, tune performance, and enable cross‑functional workflows using the platform.

Candidates should demonstrate 5+ years of hands‑on ServiceNow experience, include CSA and CAD certifications, and ITIL 4 Foundation, with a track record of delivering upgrade‑safe apps via App Engine Studio and platform APIs.

Qualifications

• CSA certification required.
• CAD certification required.
• ITIL 4 Foundation or equivalent ITSM experience required.

Skills

ServiceNow ITSM

App Engine Studio

Agile / Sprint Delivery

Technical Stack Alignment

Education

ServiceNow CSA

ServiceNow CAD

ITIL 4 Foundation

Tools

ServiceNow Studio

Job description

Job Description

1. Enterprise ServiceNow Experience (5+ Years): Demonstrate deep hands‑on expertise across ITSM, platform upgrades, performance tuning, and cross‑functional enterprise workflows.
2. App Engine Studio & Custom Applications (3+ Years): Feature projects where custom, upgrade‑safe, scoped applications were designed and built utilizing platform APIs.
3. Agile / Sprint Delivery (3+ Years): Frame past delivery history within sprint‑based frameworks, backlog grooming, and change review governance.
4. Advanced Technical Stack Alignment

Required Certifications Checklist

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ITIL 4 Foundation (or equivalent ITSM experience)

Submission & Compliance Guidelines

• Availability: Must be ready to start within 2 weeks (10 business days) of the client's selection date.
• Absence Policy: Absences exceeding two weeks require prior CAI management approval with reachable contact information provided.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.