Senior ServiceNow Delivery Lead & Program Manager

Accenture PLC; Beaverton (OR); Vor Ort; USD 95.000 - 265.000; Vollzeit

Zusammenfassung

Accenture PLC in the United States is seeking a ServiceNow Delivery Lead to drive engagements from post‑sales to successful delivery, overseeing scope, deliverables, budget, and client satisfaction.

You will lead the implementation team, prepare client-facing plans and risk registers, identify value opportunities, and contribute to continuous improvements of methodologies while guiding sponsors and stakeholders.

Qualifikationen

• Minimum 5 years knowledge and experience working with or implementing ServiceNow.
• Certification - ServiceNow CSA.
• Minimum of 1 ServiceNow CIS certification.
• Minimum of 3 years of experience with MS Project.
• Minimum of 3 years of experience in Project Management/Delivery or certification in project management.
• Bachelor's degree or equivalent (minimum 12 years) work experience.

Aufgaben

• Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
• Manage all aspects of project delivery and solution delivery.
• Lead and manage the implementation project team.
• Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports.
• Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress.
• Drive the continuous improvements of our implementation methodology and service offerings based on client experiences.
• Proven experience of leading the deployment of Enterprise Software solutions in client environments.
• Demonstrated ability to influence and consult while providing thought leadership to sponsors/stakeholders.

Kenntnisse

ServiceNow

Project management

MS Project

Ausbildung

Bachelor's degree or equivalent

Tools

ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Implementation Specialist (CIS)

Jobbeschreibung

Accenture PLC in the United States is seeking a ServiceNow Delivery Lead to drive engagements from post‑sales to successful delivery, overseeing scope, deliverables, budget, and client satisfaction.

You will lead the implementation team, prepare client-facing plans and risk registers, identify value opportunities, and contribute to continuous improvements of methodologies while guiding sponsors and stakeholders.