Senior ServiceNow Delivery Lead – IT Infra

VBeyond Corporation; Charlotte (NC); On-site; USD 120,000 - 150,000; Full time

Job summary

A leading tech firm in Charlotte, North Carolina is seeking an experienced PM with over 15 years in IT, focusing on cloud infrastructure and ServiceNow delivery. Candidates must have hands-on experience with ServiceNow ITSM, ITOM, and ITAM modules, and a proven record in complex IT environments. This role requires strong skills in ITIL, SLA management, and change management. Join a company committed to diversity and equal opportunity in a challenging yet rewarding environment.

Qualifications

• 15+ years of total experience, with 10+ years in IT Infrastructure and ServiceNow Delivery.
• Experience in managing end-to-end cloud infrastructure.
• Hands-on knowledge of ServiceNow ITSM, ITOM, and ITAM modules.

Responsibilities

• Manage end-to-end cloud infrastructure and ServiceNow delivery.
• Deliver IT infrastructure services in complex environments.
• Coordinate with support teams for efficient service delivery.

Skills

ITIL

ServiceNow

SLA

Change Management

JIRA

MS Project

Confluence

Job description

A leading tech firm in Charlotte, North Carolina is seeking an experienced PM with over 15 years in IT, focusing on cloud infrastructure and ServiceNow delivery. Candidates must have hands-on experience with ServiceNow ITSM, ITOM, and ITAM modules, and a proven record in complex IT environments. This role requires strong skills in ITIL, SLA management, and change management. Join a company committed to diversity and equal opportunity in a challenging yet rewarding environment.