Senior ServiceNow Lead Developer | ITSM/ITOM Leader

Softworld, a Kelly Company; Oshkosh (WI); Hybrid; USD 100,000 - 130,000; Full time

Job summary

A leading global manufacturer is seeking a skilled Lead ServiceNow Developer to guide the design and optimization of digital solutions within ServiceNow. This hybrid role requires extensive experience in managing IT platforms, with a focus on driving enhancements and integrations. Candidates should have a strong background in ITIL and Agile frameworks and will mentor team members to achieve best practices.

Qualifications

• 7+ years of experience managing enterprise IT platforms, including ServiceNow.
• 5+ years of ServiceNow development or implementation experience.
• Strong understanding of ITIL, COBIT, and Agile/DevOps frameworks.

Responsibilities

• Lead the design and implementation of ServiceNow solutions.
• Drive platform upgrades and new feature deployments.
• Ensure data integrity and performance optimization.

Skills

ServiceNow development

Platform upgrades

Business collaboration

Data integrity

Technical documentation

Leadership mentoring

REST/SOAP integration

Project management

Education

Bachelor’s degree in Computer Science or Information Technology

Tools

ServiceNow

Boomi

Agile

Job description

A leading global manufacturer is seeking a skilled Lead ServiceNow Developer to guide the design and optimization of digital solutions within ServiceNow. This hybrid role requires extensive experience in managing IT platforms, with a focus on driving enhancements and integrations. Candidates should have a strong background in ITIL and Agile frameworks and will mentor team members to achieve best practices.