Senior ITIL/ITSM Architect - ServiceNow & Cloud Infra

Sonsoft Inc; Naperville (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

A growing software solutions company located in Naperville, Illinois is seeking an ITIL expert with at least 4 years of experience in ITIL and ServiceNow. This full-time, permanent position requires strong analytical, communication, and project management skills. Candidates should possess a Bachelor's degree or equivalent experience. U.S. citizens and authorized workers are encouraged to apply, as the company cannot sponsor visas.

Qualifications

• Minimum of 4+ years' experience in ITIL, Enterprise Service Management.
• At least 3 years experience with ServiceNow or BMC Remedy.
• ITIL v3 Intermediate certificate or administration certificate on ITSM tools.

Skills

Knowledge of COBIT

Knowledge of ISO 2000

Knowledge of CMMI

Analytical skills

Communication skills

Planning and Co-ordination skills

Agile methodologies

Project management

Education

Bachelor’s degree or foreign equivalent

Tools

ServiceNow

BMC Remedy

Job description

A growing software solutions company located in Naperville, Illinois is seeking an ITIL expert with at least 4 years of experience in ITIL and ServiceNow. This full-time, permanent position requires strong analytical, communication, and project management skills. Candidates should possess a Bachelor's degree or equivalent experience. U.S. citizens and authorized workers are encouraged to apply, as the company cannot sponsor visas.