ServiceNow Lead Architect: ITSM, SPM & CMDB

Compunnel, Inc.; Chicago (IL); On-site; USD 120,000 - 150,000; Full time

Job summary

A technology solutions provider is seeking an experienced ServiceNow Lead/Architect in Chicago to design and optimize ServiceNow solutions across ITSM, SPM, and CMDB modules. This role involves technical planning, mentoring, and ensuring adherence to best practices. Candidates should have proven experience in ServiceNow delivery, a strong understanding of integrations, and a willingness to travel as required.

Qualifications

• Proven experience as a technical lead in ServiceNow development.
• Solid understanding of AI capabilities and ethical considerations.
• Willingness to travel as required.

Responsibilities

• Lead technical planning and requirements gathering.
• Serve as a technical lead and mentor for team members.
• Create and maintain documentation for ServiceNow solutions.

Skills

Expert-level proficiency in ServiceNow modules

Experience with ServiceNow integrations

Strong ownership and accountability

Familiarity with AI tools and platforms

Job description

A technology solutions provider is seeking an experienced ServiceNow Lead/Architect in Chicago to design and optimize ServiceNow solutions across ITSM, SPM, and CMDB modules. This role involves technical planning, mentoring, and ensuring adherence to best practices. Candidates should have proven experience in ServiceNow delivery, a strong understanding of integrations, and a willingness to travel as required.