Senior ServiceNow Consultant & Tech Lead - Remote

Tata Consultancy Services; Lake Hiawatha (NJ); On-site; USD 120,000 - 160,000; Full time

Job summary

Tata Consultancy Services is seeking a seasoned ServiceNow expert for a remote role. You will lead technical delivery across ITSM/ITOM/ITAM/CSM/FSM, define architecture, and ensure successful implementations. Expect coordination with clients, requirement gathering, estimations, and mentoring teams.

This position requires ServiceNow certification, ITIL foundation, and experience delivering multiple ServiceNow projects in a consulting setting. Strong communication and agile methods are essential.

Qualifications

• Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation.
• Experience leading multiple ServiceNow implementations across ITSM/ITAM/ITOM/CSM/FSM and complete lifecycle.
• Strong ITIL process knowledge and ability to map to customer requirements and standards.

Responsibilities

• Lead technical workstreams and mentor team members on ServiceNow projects.
• Engage with customers to gather requirements, present solutions, and provide weekly/monthly status reports.
• Review requirements for accurate estimation and manage project risks and milestones.

Skills

Technical Lead

ITIL knowledge

Agile/Scrum

ServiceNow

Tools

ServiceNow

Job description

Tata Consultancy Services is seeking a seasoned ServiceNow expert for a remote role. You will lead technical delivery across ITSM/ITOM/ITAM/CSM/FSM, define architecture, and ensure successful implementations. Expect coordination with clients, requirement gathering, estimations, and mentoring teams.

This position requires ServiceNow certification, ITIL foundation, and experience delivering multiple ServiceNow projects in a consulting setting. Strong communication and agile methods are essential.