Senior ServiceNow Business Solution Consultant TS/SCI

Intact Technology; Warrenton (VA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible paid time off

Premium healthcare plans

401(k) program

Job summary

Intact Technology is seeking a Business Solution Consultant based in Warrenton, Virginia. The ideal candidate will help federal clients maximize their ServiceNow investment by leading business analysis and consulting activities. This role involves collaborating with stakeholders, conducting workshops, and developing scalable solutions that enhance client outcomes.

The position requires 5–7 years of experience with ServiceNow, a CSA certification, and strong communication skills. Intact Technology offers a supportive culture with various benefits and emphasizes ongoing professional development.

Qualifications

• 5–7 years of experience with the ServiceNow platform.
• ServiceNow Certified System Administrator (CSA) certification.
• Advanced proficiency with process modeling tools.

Responsibilities

• Lead business analysis and process consulting activities.
• Facilitate workshops and stakeholder interviews.
• Develop detailed user stories and acceptance criteria.

Skills

ServiceNow platform experience

Business analysis

Process optimization

Strong communication skills

ITIL principles understanding

Education

Bachelor’s degree in Business or Information Technology

Tools

Microsoft Visio

Lucidchart

Job description

Intact Technology is seeking a Business Solution Consultant based in Warrenton, Virginia. The ideal candidate will help federal clients maximize their ServiceNow investment by leading business analysis and consulting activities. This role involves collaborating with stakeholders, conducting workshops, and developing scalable solutions that enhance client outcomes.

The position requires 5–7 years of experience with ServiceNow, a CSA certification, and strong communication skills. Intact Technology offers a supportive culture with various benefits and emphasizes ongoing professional development.