Senior ServiceNow Architect | Remote Work Eligible

Iowa State University - College of Design; Iowa; Hybrid; USD 120,000 - 160,000; Full time

Job summary

Iowa State University’s Information Technology Services (ITS) seeks a ServiceNow Architect to lead the technical architecture, design, and ongoing improvements of the ServiceNow platform in support of ITS and university operations.

The role collaborates with analysts, developers, campus stakeholders, infrastructure and security teams to ensure stable operations, scalable processes, and long-term maintainability, with a remote option for Iowa residents.

Qualifications

• Bachelor's degree and 5 years of related experience.
• Experience architecting and guiding ServiceNow platform design and integration.
• Experience mentoring developers and leading technical teams.
• ServiceNow CSA/CIS/CAD/CTA certifications preferred.

Responsibilities

• Lead the technical architecture, design, and ongoing improvements of the ServiceNow platform.
• Guide platform integrations, workflow standards, automation, and governance.
• Collaborate with analysts, developers, campus stakeholders, infrastructure teams, security, and ITS leadership.

Skills

ServiceNow experience

Mentoring developers

Education

Bachelor's degree in MIS or CS

Tools

ServiceNow

Job description

Iowa State University’s Information Technology Services (ITS) seeks a ServiceNow Architect to lead the technical architecture, design, and ongoing improvements of the ServiceNow platform in support of ITS and university operations.

The role collaborates with analysts, developers, campus stakeholders, infrastructure and security teams to ensure stable operations, scalable processes, and long-term maintainability, with a remote option for Iowa residents.