Senior ServiceNow Architect & Platform Design Lead

Valiant Technologies LLC; Mountain View (CA); On-site; USD 87,000 - 117,000; Full time

Job summary

Valiant Technologies LLC in Mountain View, CA is seeking a Senior ServiceNow Technical Architect to lead architecture, design, and delivery of enterprise ServiceNow solutions across ITSM, ITOM, ITAM, HRSD, and CSM. The role combines hands-on leadership with strategic direction for complex integrations and platform standards.

You will mentor teams, enforce best practices, and ensure performance, security, and governance while translating business needs into scalable technical designs.

Qualifications

• 15+ years of IT experience with strong ServiceNow background.
• 5+ years in ServiceNow architecture and design.
• Proficient with JavaScript, Glide Script, Business Rules, Client Scripts.
• Experience with REST/SOAP APIs, IntegrationHub, MID Server.
• Strong ITIL, CMDB, Discovery knowledge.
• Experience leading enterprise ServiceNow implementations.

Responsibilities

• Lead architecture, design, and implementation of ServiceNow solutions.
• Define architecture standards, best practices, and strategies.
• Design and develop across ITSM, ITOM, ITAM, HRSD, CSM modules.
• Lead platform integrations using REST/ SOAP and IntegrationHub.
• Provide guidance on workflows, CMDB, Discovery, and Service Portal.
• Oversee customization, scripting, and app development.
• Ensure scalability, performance, security, and governance.
• Collaborate with stakeholders to translate business needs into tech solutions.
• Mentor development teams and guide project lifecycle.

Skills

ServiceNow Architecture

JavaScript

REST/SOAP APIs

ITIL/ITSM

Leadership

Stakeholder Management

Tools

ServiceNow Platform

IntegrationHub

MID Server

Discovery

Job description

Valiant Technologies LLC in Mountain View, CA is seeking a Senior ServiceNow Technical Architect to lead architecture, design, and delivery of enterprise ServiceNow solutions across ITSM, ITOM, ITAM, HRSD, and CSM. The role combines hands-on leadership with strategic direction for complex integrations and platform standards.

You will mentor teams, enforce best practices, and ensure performance, security, and governance while translating business needs into scalable technical designs.