Senior ServiceNow Engineer – ITSM & Custom Apps

Valiant Technologies LLC; Atlanta (GA); On-site; USD 110,000 - 140,000; Full time

Job summary

Valiant Technologies LLC is seeking a seasoned ServiceNow professional to drive ITSM initiatives, implement upgrade paths, and optimize performance across enterprise workflows. You will architect upgrade-safe, scoped applications using platform APIs and collaborate in sprint-based delivery models.

The ideal candidate has 5+ years of hands-on ServiceNow experience and holds CSA, CAD, and ITIL 4 certifications.

Qualifications

• Demonstrated hands-on ServiceNow expertise across ITSM, upgrades, performance tuning.
• Experience building upgrade-safe, scoped applications via platform APIs.
• Proven track record delivering in sprint/Dop backlog/gov change review environments.

Responsibilities

• Provide expert ServiceNow guidance to enterprise teams.
• Lead design and delivery of ITSM workflows and automation.
• Collaborate in Agile environments to meet sprint goals and deadlines.

Skills

Enterprise ServiceNow Experience

App Engine Studio & Custom Apps

Agile / Sprint Delivery

Advanced Technical Stack Alignment

Education

CSA Certification

CAD Certification

ITIL 4 Foundation

Tools

ServiceNow

App Engine Studio

Job description

Valiant Technologies LLC is seeking a seasoned ServiceNow professional to drive ITSM initiatives, implement upgrade paths, and optimize performance across enterprise workflows. You will architect upgrade-safe, scoped applications using platform APIs and collaborate in sprint-based delivery models.

The ideal candidate has 5+ years of hands-on ServiceNow experience and holds CSA, CAD, and ITIL 4 certifications.