Senior ServiceNow Architect: ITSM, ITOM & SecOps

TEKsystems; United States; Hybrid; USD 140.000 - 150.000; Vollzeit

Benefits dieser Stelle

Medical

Dental

401k

Vacation

Sick time

Paid holidays

Zusammenfassung

TEKsystems is seeking a Senior ServiceNow Solution Architect to provide strategic technical leadership for design, development, and operation of ServiceNow platforms. You will collaborate with business, security, and infrastructure teams to deliver scalable, compliant solutions that streamline workflows and improve service delivery.

The role requires deep ServiceNow expertise, strong consulting skills, and the ability to translate complex requirements into automated solutions across ITSM, ITOM,

Qualifikationen

• Deep hands on experience designing, configuring, and administering ServiceNow platforms; certifications such as CSA, CSS, or CSM highly preferred.
• Proficiency in ServiceNow scripting (JavaScript, GlideRecord, UI Policies, Business Rules) and building custom applications, UI pages, and widgets.
• Strong background integrating ServiceNow with enterprise tools (Active Directory, Microsoft Endpoint Configuration Manager, Ivanti, VMware/Hyper V, legal applications like iManage, CarpeDiem, Litera).

Aufgaben

• Provide on-site and remote escalation support in a 24/7/365 environment.
• Define, document, and evolve the Firms ServiceNow architecture, ensuring alignment with enterprise standards, security policies, and business objectives.
• Lead end to end design, configuration, and deployment of ServiceNow modules (ITSM, ITOM, HRSD, CSM, SecOps).
• Design and implement secure integrations between ServiceNow and legacy systems using REST/SOAP APIs, MID Server, and Integration Hub.
• Establish and enforce best practices for change management, release management, and configuration control within the ServiceNow ecosystem.
• Monitor platform health, capacity planning, and proactively resolve performance bottlenecks to guarantee 24/7 availability for critical services.

Kenntnisse

ServiceNow

Architecture

Development

ITSM

ITOM

Legal experience

ServiceNow certifications

Ausbildung

Bachelor's degree or equivalent in CS/IS

Jobbeschreibung

TEKsystems is seeking a Senior ServiceNow Solution Architect to provide strategic technical leadership for design, development, and operation of ServiceNow platforms. You will collaborate with business, security, and infrastructure teams to deliver scalable, compliant solutions that streamline workflows and improve service delivery.

The role requires deep ServiceNow expertise, strong consulting skills, and the ability to translate complex requirements into automated solutions across ITSM, ITOM,