Senior ServiceNow Architect Enterprise Transformation Remote

Cognizant; Salem (OR); Remote; USD 140,000 - 160,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life

Paid holidays/PTO

401(k)

Disability insurance

Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Senior ServiceNow Solution Architect to lead end-to-end architecture for enterprise-scale ServiceNow transformations. This remote USA role collaborates with stakeholders across ITSM, ITOM, ITAM, CSM, and more to deliver scalable, secure solutions.

You will guide governance, oversee delivery, and mentor teams while aligning platform capabilities with business objectives and modern enterprise architectures.

Qualifications

• 20+ years of IT experience with a strong background in enterprise technology consulting and architecture.
• 10+ years of hands-on ServiceNow architecture and implementation experience.
• Proven success leading multiple enterprise-scale ServiceNow implementations and transformation initiatives.
• Deep expertise in ServiceNow platform architecture, governance, integrations, security, and best practices.
• Strong executive communication, stakeholder management, consulting, and leadership skills.
• Experience leading global, cross-functional teams across architecture, development, and delivery disciplines.

Responsibilities

• Lead end-to-end architecture, strategy, and delivery for large-scale ServiceNow transformation programs.
• Define scalable, secure, and maintainable ServiceNow solutions aligned with enterprise architecture standards and governance practices.
• Architect and guide implementations across ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, CMDB, Discovery, and Service Mapping.
• Drive integration strategies between ServiceNow, cloud platforms, enterprise applications, and third-party systems.
• Partner with executive stakeholders, business leaders, and technology teams to align platform capabilities with business objectives.
• Provide technical leadership, mentorship, and architectural oversight throughout the solution lifecycle.
• Support solution development, estimation, pre-sales activities, and client workshops while promoting innovation and platform modernization.

Skills

Executive communication

Stakeholder management

Consulting

Leadership

Enterprise IT architecture

Cross-functional leadership

Education

Bachelor's degree in Computer Science / IT / Engineering

Tools

ServiceNow

REST APIs

SOAP APIs

JSON

XML

Job description

Cognizant is seeking a Senior ServiceNow Solution Architect to lead end-to-end architecture for enterprise-scale ServiceNow transformations. This remote USA role collaborates with stakeholders across ITSM, ITOM, ITAM, CSM, and more to deliver scalable, secure solutions.

You will guide governance, oversee delivery, and mentor teams while aligning platform capabilities with business objectives and modern enterprise architectures.