Senior ServiceNow Architect — Enterprise Solutions (Remote)

Cognizant; Des Moines (IA); Remote; USD 140,000 - 160,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Paid holidays and PTO

Disability insurance

Parental leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Senior ServiceNow Solution Architect to lead the design, governance, and delivery of enterprise-scale ServiceNow solutions that drive digital transformation across global organizations.

You will collaborate with business leaders, enterprise architects, clients, and delivery teams to modernize platforms, improve operational efficiency, and deliver innovative solutions in the ServiceNow ecosystem.

Qualifications

• Bachelor's degree in Computer Science, IT, Engineering, or related field.
• 20+ years of overall IT experience with a strong background in enterprise technology consulting and architecture.
• 10+ years of hands-on ServiceNow architecture and implementation experience.
• Proven success leading multiple enterprise-scale ServiceNow implementations and transformation initiatives.
• Deep expertise in ServiceNow platform architecture, governance, integrations, security, and best practices.
• Strong executive communication, stakeholder management, consulting, and leadership skills.
• Experience leading global, cross-functional teams across architecture, development, and delivery disciplines.

Responsibilities

• Lead end-to-end architecture, strategy, and delivery for large-scale ServiceNow transformation programs.
• Define scalable, secure, and maintainable ServiceNow solutions aligned with enterprise architecture standards and governance practices.
• Architect and guide implementations across ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, CMDB, Discovery, and Service Mapping.
• Drive integration strategies between ServiceNow, cloud platforms, enterprise applications, and third-party systems.
• Partner with executive stakeholders, business leaders, and technology teams to align platform capabilities with business objectives.
• Provide technical leadership, mentorship, and architectural oversight throughout the solution lifecycle.
• Support solution development, estimation, pre-sales activities, and client workshops while promoting innovation and platform modernization.

Skills

ServiceNow architecture

ITSM

ITOM

ITAM

CSM

HRSD

Service Mapping

CMDB

Discovery

IntegrationHub

REST APIs

SOAP APIs

JSON

XML

JavaScript

Cloud platforms (AWS/Azure)

Governance

Executive communication

Stakeholder management

Leadership

Education

Bachelor's degree in Computer Science/IT/Engineering

Tools

IntegrationHub

REST APIs

SOAP APIs

JSON

XML

Job description

Cognizant is seeking a Senior ServiceNow Solution Architect to lead the design, governance, and delivery of enterprise-scale ServiceNow solutions that drive digital transformation across global organizations.

You will collaborate with business leaders, enterprise architects, clients, and delivery teams to modernize platforms, improve operational efficiency, and deliver innovative solutions in the ServiceNow ecosystem.