Senior ServiceNow Solution Architect - Remote Leader

Cognizant

Bismarck (ND)

Remote

USD 140,000 - 160,000

Full time

8 days ago

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Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Senior ServiceNow Solution Architect to lead end-to-end design, governance, and delivery of enterprise-scale ServiceNow solutions. This remote role spans ITSM, ITOM, ITAM, CSM, and more, partnering with executives to align technology with business objectives.

You will mentor teams, drive integration strategies, and support pre-sales activities while advancing platform modernization across global clients.

Qualifications

Bachelor's degree in Computer Science, IT, Engineering, or related field.
20+ years IT experience with enterprise tech consulting and architecture.
10+ years hands-on ServiceNow architecture and implementation experience.
Proven success leading multiple enterprise-scale ServiceNow implementations.
Deep expertise in ServiceNow platform architecture, governance, integrations, security, and best practices.
Strong executive communication, stakeholder management, and leadership skills.
Experience leading global, cross-functional teams across architecture, development, and delivery.

Responsibilities

Lead end-to-end architecture, strategy, and delivery for large-scale ServiceNow transformation programs.
Define scalable, secure, and maintainable ServiceNow solutions aligned with enterprise architecture standards and governance practices.
Architect and guide implementations across ITSM, ITOM, ITAM, CSM, FSM, HRSD, and SPM, CMDB, Discovery, and Service Mapping.
Drive integration strategies between ServiceNow, cloud platforms, enterprise applications, and third-party systems.
Partner with executive stakeholders, business leaders, and technology teams to align platform capabilities with business objectives.
Provide technical leadership, mentorship, and architectural oversight throughout the solution lifecycle.
Support solution development, estimation, pre-sales activities, and client workshops while promoting innovation and platform modernization.