Remote Senior ServiceNow Architect - Transformation

Cognizant; Saint Paul (MN); Remote; USD 140,000 - 160,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Senior ServiceNow Solution Architect to lead end-to-end design, governance, and delivery of enterprise-scale ServiceNow solutions that transform operations for global clients. You will collaborate with executives, enterprise architects, and delivery teams to align platform capabilities with strategic business outcomes.

You will define scalable architectures for ITSM, ITOM, ITAM, CSM, HRSD and more, drive integrations, ensure security and governance, and mentor delivery

Qualifications

• Bachelor's degree in Computer Science, IT, Engineering, or related field.
• 20+ years IT experience with enterprise technology consulting and architecture.
• 10+ years hands-on ServiceNow architecture and implementation experience.
• Proven success leading multiple enterprise-scale ServiceNow implementations.
• Deep expertise in ServiceNow platform architecture, governance, integrations, security, and best practices.
• Strong executive communication, stakeholder management, consulting, and leadership skills.

Responsibilities

• Lead end-to-end architecture, strategy, and delivery for large-scale ServiceNow transformation programs.
• Define scalable, secure, and maintainable ServiceNow solutions aligned with enterprise standards.
• Architect and guide implementations across ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, CMDB, Discovery, and Service Mapping.
• Drive integration strategies between ServiceNow, cloud platforms, enterprise apps, and third-party systems.
• Partner with executives and delivery teams to align platform capabilities with business objectives.
• Provide technical leadership, mentorship, and architectural oversight throughout the lifecycle.
• Support solution development, estimation, pre-sales activities, and client workshops.

Skills

Executive communication

Stakeholder management

Leadership

ServiceNow architecture

Education

Bachelor's degree in Computer Science, IT, Engineering

Tools

ServiceNow ITSM

ServiceNow ITOM

ServiceNow ITAM

ServiceNow CSM

ServiceNow HRSD

ServiceNow SPM

CMDB

Discovery

Service Mapping

Job description

Cognizant is seeking a Senior ServiceNow Solution Architect to lead end-to-end design, governance, and delivery of enterprise-scale ServiceNow solutions that transform operations for global clients. You will collaborate with executives, enterprise architects, and delivery teams to align platform capabilities with strategic business outcomes.

You will define scalable architectures for ITSM, ITOM, ITAM, CSM, HRSD and more, drive integrations, ensure security and governance, and mentor delivery