Senior ServiceNow Architect & Automation Leader

Jobtailor; Madison (WI); On-site; USD 110,000 - 150,000; Full time

Job summary

Jobtailor in Madison, WI is seeking a ServiceNow Administrator to manage and optimize the ServiceNow platform across ITSM, CSM, and ITOM, while driving integrations with enterprise systems like Workday, M365, Azure and Salesforce.

You will partner with stakeholders, plan upgrades, and guide agile teams through design, development and testing. A Bachelor's degree and 4 years of ServiceNow experience are required; travel up to 10% is expected.

Qualifications

• Bachelor's degree required; combination of training, experience and education may be accepted in lieu of degree.
• Excellent written and verbal communication skills.
• Ability to manage multiple concurrent projects under time constraints.
• Strong analytical thinking and problem-solving abilities.
• Ability to interface with staff at all levels.

Responsibilities

• Administer the cloud-based ServiceNow platform (ITSM, CSM, ITOM).
• Optimize the ServiceNow platform and identify efficiency opportunities.
• Lead and coordinate improvements, upgrades, and integrations with enterprise systems.
• Design, develop, and maintain integrations with Workday, M365, Azure, Salesforce, etc.

Education

Bachelor's degree

Job description

Jobtailor in Madison, WI is seeking a ServiceNow Administrator to manage and optimize the ServiceNow platform across ITSM, CSM, and ITOM, while driving integrations with enterprise systems like Workday, M365, Azure and Salesforce.

You will partner with stakeholders, plan upgrades, and guide agile teams through design, development and testing. A Bachelor's degree and 4 years of ServiceNow experience are required; travel up to 10% is expected.