Senior ServiceNow API & Security Engineer

Truist; Atlanta (GA); On-site; USD 120,000 - 180,000; Full time

Job summary

Truist is seeking a Senior ServiceNow Integration & Platform Security Engineer to design, deploy, and maintain secure integration standards across ServiceNow APIs. You will engineer reusable integration patterns, OAuth authentication frameworks, and API lifecycle management for secure, scalable enterprise integrations.

The successful candidate will collaborate with product owners, cybersecurity, infrastructure, and operations teams to deliver secure, observable integrations that support

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, or related field.
• Minimum 7 years of professional software development experience.
• Deep knowledge of programming languages, software architecture, and design principles.
• Deep understanding of software development lifecycle, testing, deployment, and security practices.

Responsibilities

• Design, implement, and maintain secure ServiceNow integrations and platform security controls.
• Develop reusable integration patterns across REST APIs, SOAP services, IntegrationHub, Scripted REST APIs, and MID Server capabilities.
• Develop and operationalize OAuth authentication frameworks, token management patterns, certificate-based authentication, and secure connectivity standards.
• Build and maintain API lifecycle management capabilities including design standards, versioning, documentation, monitoring, deprecation, and retirement practices.
• Define and enforce integration and security standards to ensure consistent adoption across the ServiceNow platform.
• Support OAuth modernization efforts by migrating legacy authentication patterns toward modern, secure models.
• Engineer platform security guardrails including ACLs, scoped application security, API access controls, credential handling standards, and integration control patterns.
• Develop reusable services that enable applications, automations, AI agents, orchestration platforms, and external enterprise systems to securely consume ServiceNow capabilities.
• Implement monitoring, logging, observability, performance telemetry, alerting, and operational controls for integrations, APIs, and authentication services.
• Respond to integration and platform security alerts, incidents, and service degradation events; triage issues, document root cause, and implement corrective actions.
• Perform approved platform changes, configuration updates, integration deployments, and operational maintenance activities in alignment with change, risk, and compliance requirements.
• Collaborate with cybersecurity, risk, architecture, infrastructure, product, application, and operations partners to implement secure and scalable technical solutions.
• Create and maintain technical documentation, implementation standards, reference patterns, support runbooks, and knowledge articles.
• Mentor engineers and contribute to engineering standards, reusable patterns, and secure platform best practices.

Skills

Programming languages & architectures

Software architecture

Security practices

OAuth/OpenID Connect

APIs & integrations

ServiceNow integrations

Monitoring/DevOps

Education

Bachelor’s degree in Computer Science, Information Technology, Engineering, Cybersecurity, or equivalent education

ServiceNow CSA certification

ServiceNow CAD certification

ServiceNow Implementation Specialist certifications

Tools

ServiceNow IntegrationHub

Flow Designer

MID Server

Scripted REST APIs

GitLab

GitHub

Azure DevOps

CI/CD pipelines

Job description

Truist is seeking a Senior ServiceNow Integration & Platform Security Engineer to design, deploy, and maintain secure integration standards across ServiceNow APIs. You will engineer reusable integration patterns, OAuth authentication frameworks, and API lifecycle management for secure, scalable enterprise integrations.

The successful candidate will collaborate with product owners, cybersecurity, infrastructure, and operations teams to deliver secure, observable integrations that support