Senior Service Designer: Lead User Journeys & Systems
BNY
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Benefits offered by this job
Job summary
BNY is seeking a Lead Service Designer to join our Global Payments & Trade team in New York, NY. The role focuses on optimizing servicing processes through user-centered design and collaboration with cross-functional teams.
The ideal candidate will have extensive experience in Service Design, proficiency in tools like Figma, and the ability to mentor junior designers. The compensation package includes a competitive salary range between $102,000 and $253,000 annually.
Benefits include flexible resources, generous paid leave, and a commitment to diversity and inclusion.
Qualifications
- Extensive experience in Service Design and complex system design.
- Strong portfolio demonstrating user-centered design and journey mapping.
- Excellent communication and storytelling skills.
- Leadership experience mentoring junior designers.
Responsibilities
- Lead with a user-first approach in design.
- Map and analyze user journeys across teams.
- Collaborate closely with stakeholders to align on goals.
- Create high-fidelity wireframes and prototypes.
- Contribute to a global design system.
Skills
Tools
Job description
BNY is seeking a Lead Service Designer to join our Global Payments & Trade team in New York, NY. The role focuses on optimizing servicing processes through user-centered design and collaboration with cross-functional teams.
The ideal candidate will have extensive experience in Service Design, proficiency in tools like Figma, and the ability to mentor junior designers. The compensation package includes a competitive salary range between $102,000 and $253,000 annually.
Benefits include flexible resources, generous paid leave, and a commitment to diversity and inclusion.
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