Senior Service Agent: Customer Care & Solutions

FedEx; Fort Lauderdale (FL); On-site; USD 29,000 - 40,000; Full time

Job summary

FedEx in Fort Lauderdale is hiring to provide accurate information and assist customers, respond to inquiries, resolve problems, and sell company services. The role also supports station operations with essential administrative tasks.

Requirements include a high school diploma or GED, ability to operate a computer terminal, lift up to 50 lbs, and strong communication. This non-covered safety sensitive position emphasizes alertness and customer service, with a pay range of $21.29 to $29.69 per

Qualifications

• High school diploma or GED required.
• Ability to operate a computer terminal.
• Ability to lift up to 50 lbs and handle heavy packages.
• Strong human relations and communication skills.

Responsibilities

• Respond to customer inquiries and resolve issues.
• Sell FedEx services and perform administrative tasks to support station operations.

Skills

Computer terminal

Lifting 50 lbs

Package handling

Communication skills

Education

High School Diploma/G.E.D

Job description

FedEx in Fort Lauderdale is hiring to provide accurate information and assist customers, respond to inquiries, resolve problems, and sell company services. The role also supports station operations with essential administrative tasks.

Requirements include a high school diploma or GED, ability to operate a computer terminal, lift up to 50 lbs, and strong communication. This non-covered safety sensitive position emphasizes alertness and customer service, with a pay range of $21.29 to $29.69 per