Senior Customer Solutions Specialist

Federal Express Corporation; Fort Lauderdale (FL); On-site; USD 29,000 - 40,000; Full time

Job summary

Federal Express Corporation in Fort Lauderdale is seeking team members to provide accurate information and assistance to customers, respond to inquiries, resolve issues, and help sell FedEx services. The role also involves performing administrative support to keep station operations efficient.

Applicants should be able to lift up to 50 lbs. and operate a computer terminal, with a High School diploma or GED required. This is a non-covered safety sensitive position in a busy operations environment.

Qualifications

• Provide accurate information and assistance to customers, including responding to inquiries, problem-resolution and selling company services.
• Perform administrative support functions necessary for efficient station operations.

Responsibilities

• Respond to customer inquiries and resolve issues.
• Promote and sell FedEx services to customers.

Skills

Customer service

Administrative support

Job description

Federal Express Corporation in Fort Lauderdale is seeking team members to provide accurate information and assistance to customers, respond to inquiries, resolve issues, and help sell FedEx services. The role also involves performing administrative support to keep station operations efficient.

Applicants should be able to lift up to 50 lbs. and operate a computer terminal, with a High School diploma or GED required. This is a non-covered safety sensitive position in a busy operations environment.