Senior Customer Service Agent - FT, M-F & 3rd Sat

Federal Express Corporation; Florida; On-site; USD 17,000 - 22,000; Full time

Job summary

Federal Express Corporation is seeking a front-line customer service and operations assistant at our Florida station. You will provide accurate information, respond to inquiries, resolve issues, and promote services while supporting daily station tasks.

This role requires lifting up to 50 lbs, the ability to operate a computer terminal, and excellent communication. Schedule: Monday–Friday and every 3rd Saturday, 11:00 am to 7:00 pm, for a full-time position.

Qualifications

• Ability to operate computer terminal.
• Ability to lift 50 Lbs.
• Ability to maneuver packages of any weight above 50 lbs. with appropriate equipment and/or assistance from another person.
• Good human relations and communications skills.

Responsibilities

• Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Skills

Computer terminal operation

Lifting up to 50 lbs

Package handling

Communication skills

Education

High School Diploma/G.E.D.

Job description

Federal Express Corporation is seeking a front-line customer service and operations assistant at our Florida station. You will provide accurate information, respond to inquiries, resolve issues, and promote services while supporting daily station tasks.

This role requires lifting up to 50 lbs, the ability to operate a computer terminal, and excellent communication. Schedule: Monday–Friday and every 3rd Saturday, 11:00 am to 7:00 pm, for a full-time position.