Senior Service Advisor - Growth, Weekend Off, Bonus

2Mazda; Loveland (CO); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

401(k) with employer matching

Three weeks of paid vacation

Health, dental, and vision insurance

Weekends off

Job summary

2Mazda in Loveland, Colorado is seeking an experienced Service Advisor to join our busy service department. You will welcome customers, assess their vehicle needs, and clearly explain repair options to build confidence.

Collaborate with technicians to schedule work, maintain accurate service records, and follow up to ensure satisfaction. This role offers a competitive salary with performance bonuses and a supportive, growth-oriented team.

Qualifications

• Prior experience as a Service Advisor in an automotive setting.
• Excellent communication skills with a focus on customer trust.
• Strong knowledge of automotive systems and repair processes.
• Ability to thrive in a fast-paced, collaborative team environment.

Responsibilities

• Welcome customers and evaluate their vehicle service needs with professionalism.
• Clearly communicate repair and maintenance options to ensure customer confidence.
• Collaborate with technicians to schedule and complete services efficiently.
• Follow up with customers to confirm satisfaction and foster long-term relationships.
• Maintain accurate records of service orders, invoices, and customer interactions.
• Contribute to a positive, team-oriented environment in a busy, growing dealership.
• Other duties as assigned.

Skills

Communication

Automotive knowledge

Customer trust

Team collaboration

Job description

2Mazda in Loveland, Colorado is seeking an experienced Service Advisor to join our busy service department. You will welcome customers, assess their vehicle needs, and clearly explain repair options to build confidence.

Collaborate with technicians to schedule work, maintain accurate service records, and follow up to ensure satisfaction. This role offers a competitive salary with performance bonuses and a supportive, growth-oriented team.