Senior Service Advisor - Growth, Benefits, Weekends Off

Crossroads Auto Group; Loveland (CO); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

401(k) with employer matching

Three weeks of paid vacation

Health, dental, and vision insurance

Weekends off

Career development plan

Community-focused workplace

Job summary

2Mazda in Loveland, Colorado, is seeking an experienced Service Advisor to join our thriving service department. You will welcome customers, assess service needs, and clearly explain repair options while coordinating with technicians to ensure timely completion.

The role offers a competitive salary in a growing dealership with performance bonuses, comprehensive benefits after 90 days, and strong career development opportunities in a supportive environment.

Qualifications

• Prior experience as a Service Advisor in an automotive setting.
• Excellent communication skills with a focus on building customer trust.
• Strong knowledge of automotive systems and repair processes.
• Ability to thrive in a fast-paced, collaborative team environment.
• Professional demeanor and commitment to high-quality service.

Responsibilities

• Welcome customers and evaluate their vehicle service needs with professionalism
• Clearly communicate repair and maintenance options to ensure customer confidence
• Collaborate with technicians to schedule and complete services efficiently
• Follow up with customers to confirm satisfaction and foster long-term relationships
• Maintain accurate records of service orders, invoices, and customer interactions
• Contribute to a positive, team-oriented environment in a busy, growing dealership
• Other duties as assigned

Skills

Customer communication

Automotive knowledge

Team collaboration

Professional demeanor

Job description

2Mazda in Loveland, Colorado, is seeking an experienced Service Advisor to join our thriving service department. You will welcome customers, assess service needs, and clearly explain repair options while coordinating with technicians to ensure timely completion.

The role offers a competitive salary in a growing dealership with performance bonuses, comprehensive benefits after 90 days, and strong career development opportunities in a supportive environment.